I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?

Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.

Hi Apple Developer Community and Support Team, I'm reaching out for advice and potential escalation on a stalled organization enrollment that's blocking our app launch. Here's a quick timeline: Initial enrollment hit issues with D-U-N-S verification (now resolved) and email code delivery, leading to multiple failed attempts and temporary blocks. After unblocking via support, we resubmitted and were directed to higher department review. Submitted all required docs (company formation, passport/ID, etc.) on Wednesday, November 26, 2025. No updates since—it's now Day 6 with zero communication on ETA. This is critically urgent for our business: We have ~4,000 users pre-registered and waiting to download our personal development app (focused on habit-building and goal tracking). Projections show another 10,000 sign-ups in the next two weeks alone, pushing us to 15,000+ if resolved soon. These folks are already investing—our physical planners (promoting the app) are selling via Amazon and our website, http://www.freedommastery.com selling Life planners) and they're expecting seamless iOS access on launch day. Every day of delay risks churn, lost revenue, and momentum in a competitive space. I've followed up via phone/email multiple times, but frontline support can't provide timelines or status. Enrollment ID: [Redact or insert your anonymized ID here for tracking]. Has anyone navigated a similar higher-review holdup? Tips for bumping priority (e.g., additional proof of urgency like waitlist data)? Any rough ETAs from recent org approvals? Grateful for any insights—Apple's ecosystem is key to our growth, and we'd love to get these users onboard ASAP. Thanks in advance!

We are preparing to transfer one of our live applications to a different Apple Developer Organization and need clarification to avoid service disruption. We would like guidance on the following points: Sign in with Apple and Service ID Transfer: We want to confirm whether the Service ID used for Sign in with Apple must be transferred along with the app, or if its configuration will automatically migrate as part of the transfer. Additionally, is there a way to verify whether the app currently has any explicit association or dependency with the existing Service ID on the current developer account? As per our findings, we do not have a ServiceID associated with SIWA. The SIWA is handled natively by iOS. Creating or Updating a Service ID Before Transfer: Since, the ServiceID is not associated, if we create a new Service ID now and assign it to the existing app for Sign in with Apple, will this have any impact on users who are already using the live app? Specifically, will creating or modifying a Service ID change the authorization state for currently authenticated Apple Sign In users? Transfer Identifier Timing: The transfer process requires generating a transfer identifier. Should this be done ahead of the Account Migration or only at the start of the transfer? Also, will generating or using the transfer identifier require any change on the client side related to Apple Sign In? We would appreciate recommendation for these steps and whether users should expect any authentication or billing disruptions during or after the app transfer.

Hi There, I´m From Spain with an LLC Company in the USA. Is a Disregarded company, the problem is that when I try to set up the paid apps agreement, Apple display the form W-9 instead of Form W8-BEN (that is for non-us resident) My question is... is this right? Under the name of my company, appear an option that ask me ... "Who is the Beneficial Owner? " You can choose between : Individual, Limited Liability - Disregarded Entity, Limited Liability - Partnership, Other... I choose Limited Liability - Disregarded Entity I m not sure if the form W-9 is the right for me because my other online business is about selling books on amazon and there the form that I m using is W8-BEN

Hi, we have PWA for which we´ve built a wrapper using PWA Builder tool and we are experiencing an issue with apple sign in. When we try to redirect the user to "https://appleid.apple.com/auth/authorize?...params...", a bottom sheet login prompt appears and only once the user signs in using the prompt he is then redirected to the url where he needs to sign in again and then we get the callback. We want to get rid of that bottom sheet prompt. The code we´ve tried: ` iosButton.addEventListener('click', function () { window.location.href = "https://appleid.apple.com/auth/authorize?client_id=xxxxx&redirect_uri=xxxxx&response_type=code%20id_token&scope=name%20email&response_mode=form_post"; });` The alternative code we´ve tried for which it seems that nothing happens, we only see the "Started" alert, we´ve confirmed that there is no other error : ` <script src="https://appleid.cdn-apple.com/appleauth/static/jsapi/appleid/1/en_US/appleid.auth.js"></script> <script> (function initAppleSignIn() { try { window.AppleID.auth.init({ clientId: "{{ env('APPLE_WEB_CLIENT_ID') }}", scope: "name email", redirectURI: window.location.origin +"/auth/apple/callback", usePopup: true }); } catch (e) { console.warn('Apple Sign-In init skipped:', e); } })(); function appleButtonClicked() { alert("Started"); try { const res = await window.AppleID.auth.signIn(); } catch (err) { alert("Got error"); } alert("Got here"); } </script>

My account has been active and in good standing for the past 2 years, and during this time I have never received any warnings or issues. Recently, after Apple reviewed my account, I received a notification about possible termination. After carefully reviewing the situation myself, I realized what may have caused this: I originally registered my Apple Developer account as an Individual Developer Account, However, the bank account used for App Store payments belongs to my registered company, At the time, I was not aware that the legal entity of the bank account must match the Apple Developer account registration. This was not done with any intention to misrepresent or misuse the platform. It was simply a misunderstanding of the account requirements. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues.

Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice

Hi, Newbie here: I had been signing up for the Apple Developer program on behalf of my LLC when I got locked out by the system due to exceeding the number of attempts for the verification code sent to my business email. The business email was purchased from a domain registrar, and any incoming emails would take more than 10 minutes to arrive, i.e., Apple's time limit for email verification codes. I later found it all had to do with DNS records. I submitted an email to Apple Support since callback options are not available after a lockout, and I've received no response so far. Hence, I'm posting here. Any help would be greatly appreciated. Thanks!

If a user triggers account revoke on their Apple ID—but does not perform an in-app account deletion—will Apple send a server-to-server notification to inform us of this revoke event? Additionally, in this scenario, if the user later wants to restore access to their existing game account data (for example, by re-binding Sign in with Apple or switching to another login method), are developers expected to restore all previously linked game data, or should the revoke event be treated as a permanent loss of authorization?

I truly believe Apple doesn't care about false positives when terminating developer accounts. They keep the doors closed and appeal is futile. Background I'm an independent mobile game developer for 5+ years. I share my games on social media and get organic users, so everything is transparent. My latest game is a relaxing ball game. It has tap mechanics and players should tap when a ball hits to a xylophone-like bars. In addition, game had level editor feature that players can create their levels, publish and create their videos and share on social media (like geometry dash) A publisher approached me and proposed me to publish my game on their account. I said ok, because I don't have any budget and operational resource. A few months after, Apple terminated publisher's account without telling any specific reason. They said fraud. After 15 days, I got account termination message: Evidence of Dishonest or Fraudulent Activity Your account is associated with terminated developer accounts and/or accounts engaged in fraudulent activities. These associations may include, but are not limited to, shared account information, submissions with similar or identical App Store metadata, app binaries with shared code, resources, or assets, or the transfer of apps engaged in fraudulent activities between accounts. I had a legal agreement with publisher. I said I can provide any documents but the appeal didn't have any effect. I have spent years on making games and finally made one to grow. Then, this happened. What exactly is this fraudulent activity? You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third-party application, choosing a name for Your Application that is substantially similar to the name of a third-party application in order to create consumer confusion, or squatting on application names to prevent legitimate third-party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products or Corresponding Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers); I haven't used remote config to deceive the reviewer I haven't bought reviews or incentivized players for reviews I used a unique name, so no trademark infringement or whatsoever I have clearly indicated all the prices and never deceived players I never had any deceiving ads whatsoever to trick users So what's the actual reason? Existing Earnings Let's discuss what happens to existing earnings (ie proceeds) Do they pay developer? No. Do they refund customers? No. If Apple thinks it's a "fraud" money, do they have a right to seize the funds? If Apple things it's not a fraud, then why do they ban my/publisher accounts?

Hello, We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it. In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it. When the owner opens the agreement itself, there’s also no button or link to accept it inside. Screenshots are attached. Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take? Thank you in advance for your help!

When I try to submit a new app version, I get this message: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website." But I have signed the latest agreement and cannot find anything else to sign. On the main page (https://developer.apple.com/account) there is no longer a notification about an agreement to sign.

Hi, A lot of e-mail providers supports OAuth2 authentication. However, Mail.app on macOS and iOS do not support configuring a mail account that would use OAuth2 authentication, unless it's on its hardcoded list of account providers. Is there any framework that allows setting up a custom account for my institution, so that we could begin to offer OAuth2 authentication for mail and calendar?

Hello, I am inviting the users to access our Apple Developer Program as the owner of an account. However when the invited users try to sign-up, they get error as : "Your primary email address cannot end in @domain.com. Choose a different email address" How to resolve this ?

Around October 17, our app was removed from the App Store, and we were later informed that our developer account would be terminated within 30 days. This was an unexpected and shocking notice for us. After carefully reviewing Apple’s Developer Guidelines, we conducted a thorough internal investigation and confirmed that we did, in fact, violate certain policies. However, we are unsure whether the Apple Review Team could give us an opportunity to make corrections—otherwise, our new apps will not be able to launch on the App Store in the future. The stated reason for our account termination was: “You provided fraudulent and/or false account information, documentation, or otherwise falsely represented yourself or your submitted app to Apple either during the account enrollment process or after the account was created.” After reviewing this issue, we identified two foolish and critical mistakes on our part: We registered our developer account using our Mainland China company, but used a Hong Kong company’s bank account for payments. (Both companies are under the same management, and we have submitted supporting documentation during our appeal.) Our official website, Privacy Policy, and Terms of Service also displayed the name of our Hong Kong company instead of the Mainland China entity used for registration. Despite these mistakes, we have continued to support our users through email and our Discord community, resolving most issues within 24 hours. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues. We will promptly register a new Hong Kong Apple Developer Account, and once our app is reinstated, we will migrate all relevant information to that new account to ensure full compliance moving forward.

We are using Apple's PSSO to federate device login to out own IdP. We have developed our own extension app and deployed it using MDM. Things works fine but there are 2 issues that we are trying to get to the root cause - On some devices after restarting we see an error message on the logic screen saying "The registration for this device is invalid and must be repaired" And other error message is "SmartCard configuration is invalid for this account" For the 1st we have figured out that this happens when the registration doesn't happen fully and the key is not tied to the user so when the disk needs to be decrypted at the FileVault screen the issue is raised. For the "SmartCard configuration is invalid for this account" issue also one aspect is invalid registration but there has been other instances as well where the devices were registered completely but then also the the above error was raised. We verified the registration being completed by checking if the SmartCard is visible in the System Report containing the key. Has anyone seen the above issues and any possible resolution around it?

Hello everybody, in my React Native-Expo-Firebase app, I am trying to integrate Sign in with Apple, along with the related token revocation at user deletion. I did succeed in integrating the login, and the app correctly appears in the Apple Id list (the list of apps currently logged with Apple ID). The problem is that, if I select the app and press "Interrupt Apple login usage for this app", the app simply stays there, nothing happens. If I do the same with another app, this works fine. Either if I do this via my iPhone's settings, or via https://account.apple.com/account/manage -> Sign in with Apple, I get the same result, the app cannot be removed. I hope I managed to explain my situation clearly, I'd be happy to provide more info if necessary. Thank you in advance.

I am trying to have an Apple developer account, but when I submit the payment it says that the bank didn’t authorise my transaction, which is not true because I already spoke to the bank and they say they didn’t get a notification of any transaction and they didn’t block anything. I believe the error is on Apple's side and I would be very happy to have any support, especially since I can’t reach to Apple via call and I can’t find their email. Thank you

We are a sub-office (chapter) of an organization, but we operate independently under a government gazette notification. We have obtained our own D-U-N-S Number in our chapter’s name. However, when we try to enroll in the Apple Developer Program, Apple is not accepting our D-U-N-S Number. The response we received was that we need to use the account of our head office. The issue is that we are effectively a head office ourselves, operating independently with government recognition, and other platforms have already accepted our D-U-N-S Number without issue. Has anyone faced a similar situation? How can we resolve this with Apple so our chapter can have its own developer account?