Hello Apple Developer Community, I am writing to request urgent support to re-enable our developer account which seems to have been disabled as a result of a credit card issue. We have attempted to reach out via email since phone support is not available in my region but received no response for the past 8 days. This issue is hampering our ability to deploy new updates to appstore for critical updates. Thank you for your attention. Looking forward to your support.

Hi everyone, I'm in a bit of a pickle. I paid for a developer account, and I got an email from Apple confirming the payment. It's been over two weeks now (with the three days they said it would take to process), and I still haven't heard back from them. I sent them a support request about a week ago and still no response. Is this how Apple is always with deadlines? Anyone else run into this problem before, and how did you solve it?

We are the company with around 1500 staff from Vietnam. A stranger used our company DUNS number to register for an Apple account. After a period of fighting and proving with Apple, we got our account back. However, after that Apple notified us as shown below and locked the account. I received no explanation from Apple. I don't understand why Apple allowed our company's DUNS number to register an invalid account. And now affects the company's digital transformation plan and business strategy. Obviously this is Apple's fault but we as customers have to bear it. I don't know what to do next. Please provide us the advice Email from Apple: We're contacting you regarding your request to reinstate your Apple Developer Program membership, which was terminated on 2024-02-09. After a thorough evaluation, we aren’t granting your appeal to reinstate the Apple Developer Program. Please note that this decision is final. We won’t process subsequent appeals. Sincerely, Apple Developer Program Support

I have been trying to buy membership for 2 month! After every attempt to buy membership I am getting this message: Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 But nothing is happening

I have enrolled and paid, in the response mail it was suggested it will take 2 business days. it was on 25 March 2024 - I was not sure it was accepted, so I paid again on 30 March, I also opened few emails to support requesting to let me know about the status of the request. no response so far from Apple, What can I do? how can I know if someone is processing my request to enroll to apple developer? how much more time it will take? will I will get an answer? Dear ***, Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations

I have tried to deploy passwordpolicy script using pwpolicy pwpolicy -n /Local/Default -setglobalpolicy "usingHistory=5 canModifyPasswordforSelf=1 maxMinutesUntilChangePassword=129600 requiresAlpha=1 requiresNumeric=1 minChars=8 passwordCannotBeName=1 requiresMixedCase=1 requiresSymbol=1" sudo defaults write /Library/Preferences/com.apple.loginwindow PasswordExpirationDays 14 errcode=$? if [ "$errcode" -ne 0 ]; then echo "" echo "Failed to apply with errorcode $errcode" 1>&2 echo "" exit 1 fi echo "Password Policy applied successfully" 1>&2 After deploying, on next login, It prompted for login, On entering password, It shows wrong password. When I tried to reset the password, It is not accepting the password. Instead It prompts again and again. Like this , I have got 300 mac machines struck in login page. I tried to run these two commands via a app running in root pwpolicy -u "$user" -clearaccountpolicies pwpolicy -clearaccountpolicies After Running this, I can able to loggin for first time. When tried to login second or successive times, It is failing with wrong password or sometimes no error instead of a jumping prompt in password page. When tried to change password after a login after clearpolicy command, It is not accepting the admin's password (Which was used to login the current session). Please help on this issue. As it does have a serious impact.

I would like to transfer the account holder to myself and have already proceeded as described here: https://developer.apple.com/help/account/manage-your-team/transfer-the-account-holder-role/ I have verified my identity. However, on the website I only have the option of rejecting the request or reading more information. Does anyone know the problem or how I can solve it?

When I try to create a developer account, it says there is some issue with the account and wont allow me to proceed. Please help me resolve the issue.

Hello, as a company, we had an Apple Developer Enterprise account for many years. Last year, Apple denied us an extension on the grounds that we had less than 100 employees. They advised us to open a new Standard Developer account because it is not possible to transfer an account from Enterprise to Standard. I created a new standard account that I want to convert to a business one (so that the name of the company is visible, not a specific person). I contacted support to request a change and was denied because "our company already has a developer account", which is the origininal Enterprise one we can no longer use. Furthermore, the communication with the support is miserable. They keep telling me they don't know why would we want a new Business account when we already have an account. I wrote them, they didn't allow us to extend it and they advised us to start a completely new one and at that moment they stopped communicating completely. I have repeated this several time, the result is always the same. Can anyone advise me what to do next, who to contact?

Hi all I don’t even know if this is a help post or just a cry from my soul. I'll start from the very beginning. My firm is developing software for small and medium businesses. For us developers, there is nothing unusual about this. If the client's store, we transfer it beautifully and without problems to the mobile application. We have been releasing apps since 2019. And everything was fine, even excellent, until August 2022. In August, after submitting the application for review, I, as the account developer, received a notice that clause 3.2f was violated and that my account would be closed. It is clear that I immediately filed an appeal, but the Apple inspectors said that they would not change their minds. To say that I was shocked = to say nothing. Since then, I have filed 6 appeals, created other accounts (tried), so that our clients are calm that we are fulfilling our obligations. no response to appeals (no calls, no letters) Does anyone know how else to contact support? Because I have no more ideas, honestly - I'm broken. Thanks for reading, Tim

Hi, I am trying to enroll in the Developer Program with my startup email account. However I keep getting the same message over and over: Your enrollment could not be completed. I have enabled 2 factor authentication Tried from the web Tried directly from the Apple Developer App (button shows disabled) Also, Phone Support is currently unavailable. Any help will be greatly appreciated.

Hi. I am developer. I received the order, develop it and run under by account because the customer does not understand the app store connect at all. Now I am adding IAP to the app but I don't know how to add customer as owner and assign his bank account and tax information to receive payments. How can I do?

Hello, does anyone know why our buy points are disabled on our app? we already updated our account after Apple told us so. the buy button is unclickable, and my engineer told me they don't change any code.

After 5 days my individual developer account is still pending. I understand there could be delays if I'm outside of the country, but I'm not. I've sent emails and have received no response - there doesn't appear to be a number I could call. The only thing that wasn't delayed, was Apple taking the $99 immediately from my account.

Hello everyone! I paid for the developer account for $99, I have the receipt. And since March 25th, the support service has not responded to me, and the status in the profile is "pending". Has anyone else had this experience?

Hi, I'm from India. My apple developer account enrollment is being processed for the last 3 weeks. I received an email from Apple about 7 days ago saying, 'We'd like to continue your enrollment, but we still need the documentation we requested last week in an email titled “Request for Enrollment Documents”.' But I didn't receive any emails from them requesting documents. Furthermore, the money has not been debited from my card. I've been contacting Apple support every 2-3 days but I got no response from them. Whats should I do next?

Hey, everybody! Could you please advise me what the problem might be? I've been waiting 2 weeks for approval to pay for my developer account. Also all requests to Apple support remain unanswered. Maybe someone has encountered this.

I am working on app development projects for 3 different companies now, in addition to my own hobby endeavors. Is my only option to have a separate account for each company? Or is it possible for my single developer account to be associated with multiple companies? Right now this particular account is under an organization I am going to be leaving soon. Does this mean I lose my developer account and have to create a whole new one all over again, losing all my past dev history, etc.? Thanks!

Hi, Has anyone else been having a terrible experience with Apple Developer account enrollment? I have sent numerous tickets to Apple and there hasn't been a response since weeks and I'm unable to make payment. Does anyone have any idea how I can get in touch with someone who can actually help me? I've tried everything, this forum is my last resort. Thanks!