I am writing to report a critical issue with the Xcode Organizer. It is failing to download App Version Information from App Store Connect, which prevents our team from accessing vital performance reports like disk writes, hangs, and launches.
Other features such as Crashes, Metric's items work fine.
When I open the "Reports" tab in the Xcode Organizer, it consistently shows the following error:
- Xcode failed to load builds for "{Service}". "{Account}" failed with error: No Versions.
[Important Context]
What is particularly concerning is that this functionality used to work correctly. We were able to see build versions and access their reports up until a certain build in the past. However, at some point, this stopped working, and now no versions are loaded.
Given that I am an Admin and this feature was previously working, the issue does not appear to be a simple permissions problem. It seems a change has occurred, either on the server-side or in how Xcode interacts with our app's record on App Store Connect.
Could you please help us understand:
- What might have caused this sudden change that prevents build versions from being loaded?
- What steps can we take to resolve this "No Versions" error and restore access to our performance reports?
Thank you for your investigation into this matter.
