App Stuck in 'Waiting for Review' for 1 Month (Submitted 25/7/2025) – Need Assistance

My app has been stuck in "Waiting for Review" status since July 25, 2025 (24 days and counting), far exceeding Apple’s typical review timeline. Despite multiple checks, I’ve received no updates or communication from App Review. App Details:

  • App Name: [HKCoiner]
  • Bundle ID: [vn.app.hkcoin]
  • Apple ID (SKU): [6747101743]

Is this delay related to a known system issue? How can I escalate this to Apple’s review team? (Email/phone options?) Are there hidden rejections or metadata problems not shown in App Store Connect? I hope to get help.

App Stuck in 'Waiting for Review' for 1 Month (Submitted 25/7/2025) – Need Assistance
 
 
Q