App Remains in “In Review” for 7+ Days Without Update

Our app has been in review for 7 days with no updates. We’ve followed up by email, phone, and even submitted an expedited request, but haven’t heard back. Can someone clarify why it’s stuck and what we can do to move it forward?

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App Remains in “In Review” for 7+ Days Without Update
 
 
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