Hello everyone,
Our app, NumberBox, was rejected due to Guideline 5.1.1, with the review team saying it “collects information from public sources to build individual profiles.”
We want to clarify:
All data is 100% user-reported. Users voluntarily submit phone numbers (spam, scam, or telemarketing) and assign tags through the “Add Tag” feature.
No data is collected from public sources or user contacts.
No profiles are built automatically. All user submissions are reviewed by our support team before being displayed.
The sole purpose of NumberBox is to help users avoid unwanted or scam calls, not to collect personal data.
Our updated Privacy Policy is here: https://numberbox.app/privacypolicy
Has anyone encountered a similar issue with Guideline 5.1.1? Any guidance on how to clearly communicate this to App Review would be greatly appreciated.
Thanks in advance!
Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.
