- Device: iPhone 17 Series
- System: iOS 26.0.0
- Wi-Fi: TKIP encryption protocol
- Question: Unable to join the network
We have several products that are used by connecting to iPhone via Wi-Fi.
Recently, many customers who have purchased the iPhone 17 series have reported that they are unable to connect to Wi-Fi.
For Wi-Fi with TKIP encryption, after entering the password correctly to connect to the Wi-Fi, a pop-up appears stating "Unable to join the network.".
Only Wi-Fi with WPA2-AES can be used normally. Before that, during the iPhone 11 era or even earlier, the TKIP encryption method was in normal use. However, the new iPhone models were incompatible with it, which obviously caused great inconvenience.
I hope the engineers can fix this issue to support Wi-Fi with older encryption protocols.