Unable to re-enable Xcode Cloud — “opt-out request is being processed” message

Hi everyone,

After opting out of Xcode Cloud, I tried to set it up again for my product.
However, I’m getting the following message when attempting to reconnect to my source control provider:

"Connecting Xcode Cloud with your source control provider was incomplete.
Products cannot be configured to use Xcode Cloud while your team’s opt-out request is being processed."

It’s been 7 days since I opted out, and I still haven’t been able to re-enable Xcode Cloud.
I’ve tried reconnecting both GitHub and Bitbucket, but the same message appears in both cases.

I’d like to know:

  • How long does the opt-out (deregistration) process usually take to complete?
  • Is there any way to check the current status or expedite the reactivation process?

Team Type: Organization
Region: Japan

Any insights or similar experiences would be greatly appreciated.
Thank you in advance!

Hi, please file a feedback report for Xcode Cloud (including your team ID) and then post the feedback number here. You can file Xcode Cloud specific feedback using these steps

Unable to re-enable Xcode Cloud — “opt-out request is being processed” message
 
 
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