Unable to re-enable Xcode Cloud — “opt-out request is being processed” message

Hi everyone,

After opting out of Xcode Cloud, I tried to set it up again for my product.
However, I’m getting the following message when attempting to reconnect to my source control provider:

"Connecting Xcode Cloud with your source control provider was incomplete.
Products cannot be configured to use Xcode Cloud while your team’s opt-out request is being processed."

It’s been 7 days since I opted out, and I still haven’t been able to re-enable Xcode Cloud.
I’ve tried reconnecting both GitHub and Bitbucket, but the same message appears in both cases.

I’d like to know:

  • How long does the opt-out (deregistration) process usually take to complete?
  • Is there any way to check the current status or expedite the reactivation process?

Team Type: Organization
Region: Japan

Any insights or similar experiences would be greatly appreciated.
Thank you in advance!

Hi, please file a feedback report for Xcode Cloud (including your team ID) and then post the feedback number here. You can file Xcode Cloud specific feedback using these steps

Hi, thanks for your support. I have submitted the feedback and the feedback number is FB20868913.

Unable to re-enable Xcode Cloud — “opt-out request is being processed” message
 
 
Q