Unreasonable Rejection

I've got rejected 3 times because of this:

Guideline 1.2 - Safety - User-Generated Content

We found in our review that your app includes user-generated content but does not have all the required precautions. Apps with user-generated content must take specific steps to moderate content and prevent abusive behavior.

To resolve this issue, please revise your app to implement the following precautions:

  • A mechanism for users to block abusive users

My app already includes a full blocking mechanism. Users can block others at any time — once blocked, both users are restricted from viewing each other’s content, profiles, and interactions within the app.

Additionally, administrators (marked with a verified checkmark) cannot be blocked, as they are responsible for moderating user-generated content and maintaining community safety. This is an intentional design choice to ensure compliance with moderation and safety requirements.

Any ideas if I'm doing anything wrong?

Thank you for your post. We're investigating currently and a representative from App Review will contact you to provide further assistance. If you continue to experience issues during review, please contact us.

Unreasonable Rejection
 
 
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