Our app was rejected on October 23. After communicating with the App Review team on October 24, the decision was still the same, so we submitted an appeal to the App Review Board that day.
It's over 17 days later, and we still haven’t received any update. We totally understand that the review process can take some time, but this new version includes a major self-developed feature that took us quite a while to build, and we’re really hoping to get it online for validation soon.
Does anyone know how long it usually takes to get a response from the App Review Board? Or is it okay to follow up with them again at this point?
Thank you for any insights.
Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.
