PLEASE HELP. Developer Account Terminated

I recently had my Apple Developer Account removed from the App Store.

I have spent 3 months trying to reach someone at Apple who can clarify the issue and help reinstate our developer status. No one has responded to us, explained the situation, or reviewed the case.

I was able to get in contact with an old Apple App Store executive. After hearing the story, he agreed the situation seemed wrong. However, he no longer has connections at Apple, so he wasn’t able to help us.

The app had millions of users and 50,000+ five-star reviews. Resolving this would allow us to restore the app and continue launching new products.

Right now I’d appreciate anyone’s thoughts or guidance on this situation. Thanks!

Thank you for your post. If you disagree with the outcome of the review, we recommend submitting an appeal to the App Review Board. When filing your appeal, make sure to:

  • Provide specific reasons why you believe your app complies with the App Review Guidelines.
  • Submit only one appeal.
  • Respond to any requests for additional information before submitting an appeal.

Once you have submitted the appeal we can escalate it to the App Review Board for review. The App Review Board will contact you directly as soon as they've completed their investigation.

PLEASE HELP. Developer Account Terminated
 
 
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