Help with App rejection

I developed a mobile game which is a shooter/endless waves type of game.

I submitted a few months ago and got rejected under guideline 4.3.0 -design spam.

I went and redesigned the while thing, ADDED A COMPLETE MULTIPLAYER functionality where you can battle other real players.

Submitted it again last Friday, week ago. Got the same rejection reason 4.3.0 - design spam. After explaining the features I added they wrote me back saying that the issue is resolved and then rejected due to some technical error I did when filling out the age rating settings.

Fixed that and AGAIN they rejected under guideline 4.3.0 - design spam!! Even after attaching them a screenshot of the message that CLEARLY shows they resolved that issue, they keep on rejecting under 4.3.0 it’s like they are not even looking at the screenshot, or even looking in the message history.

Does this make any sense to anyone? That 2 days ago they said 4.3.0 was resolved, then not?

the app was developed entirely from scratch, no free assets, no templates, I have adobe files to prove it.

please advise, I am loosing my mind.

Thank you for your post. If you disagree with the outcome of the review, we recommend submitting an appeal to the App Review Board. When filing your appeal, please ensure that you provide specific reasons why you believe your app complies with the App Review Guidelines. Additionally, please submit only one appeal per rejection. It is also important to respond to any requests for additional information before submitting an appeal. Once you have submitted the appeal, we can escalate it to the App Review Board for review. The App Review Board will contact you directly as soon as they have completed their investigation.

Albert Pascual
  Worldwide Developer Relations.

Help with App rejection
 
 
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