Hello everyone,
We received a Pending Termination Notice on Nov 4, 2025, flagging our developer account for removal under Section 3.2(f) of the Apple Developer Program License Agreement. The notice alleged that our app submissions "repeatedly violated the App Review Guidelines in an attempt to evade the review process."
We unequivocally state that there was no intent to evade review or act dishonestly. The repeated submissions were actually a result of our efforts to resolve a trademark dispute regarding our app icon with a third party.
- We were in active legal negotiations to update our assets to a compliant design.
- The resubmissions were attempts to update the metadata to comply with these legal requests. Unfortunately, this overlapped with the App Review process and created the appearance of "evasion."
Case Details:
Case Number: 102748595474
App ID: 1599464287
Notice Date: Nov 4, 2025
Current Status: Appeal submitted; awaiting review.
What we've done so far
**Legal Resolution:** We are now in the final stages of a legal settlement with the third party. We have obtained a statement from our legal counsel and evidence of this settlement to demonstrate our Good Faith and commitment to the App Store Guidelines.
**Appeals Submitted:** We have diligently followed standard procedures and submitted three formal appeals, with the latest one submitted on Nov 22.
**Support Contact:** We have contacted Developer Support multiple times via email to follow up.
Questions:
* Given the expiration of the termination deadline, is there any way to confirm if our account is safe from automatic removal while the review is ongoing?
* Are there any additional steps we should take to bring this to the App Review Board's attention?
* Is there any other documentation we should submit to expedite the process?
The 30-day appeal window ended on Dec 4, and this deadline has now passed. We are deeply concerned that our account may be automatically terminated despite our full cooperation and pending appeal.
Having been a dedicated developer for over 8 years, we are eager to resolve this amicably. Thank you for your time and assistance.
