Unable to access to App Store Connect/Apps

Question

Created 5h

Replies 7

Boosts 4

Participants 6

On Safari : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get the first page with the icon Apps. When I click on it, I'm redirected on the https://developer.apple.com/

On Chrome : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get an error message : https://appstoreconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser.asc

To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. Learn More

Sadly, I'm unable to invite anyone...

I tried the support but they were unable to help...

Membership details

Entity name
***
Team ID
***
Program
Apple Developer Program
Enrolled as
Organization
Phone
***
Street address
***
Account Holder
***
Your role
Account Holder
Renewal date
September 11, 2026
Annual fee
99€

Boost

Answer 1

aladdin83 OP

2h

I am also having the same issue the service seem to be down

1

Answer 2

NoisyNItGames OP

2h

same with me. I also keep getting logged out.

Looks like there is an invalid response/syntax error coming back from the server

1

Answer 3

NoisyNItGames OP

2h

should mention we seem to have lost alot of previously uploaded builds in test flight

0

Answer 4

wkgur4604 OP

2h

I am also having the same issue

1

Answer 5

wtto OP

1h

The same issue occurred on my computer. I found that when requesting the https://appstoreconnect.apple.com/olympus/v1/session api, a 401 Unauthorized response was received.

Update: Logging in now works properly.

0

Answer 6

Minico OP

1h

Same issue here. I keep getting logged out and the information on most pages is unavailable. Server status looks green on the Apple Status page but this seems incorrect.

0

Answer 7

FlyerCCC OP

1h

Same issue here.

0