WeatherKit fails on AppStore

Question

Created Dec ’25

Replies 5

Boosts 1

Participants 3

Hello,

After being in the AppStore for more than a year with the app working perfectly, yesterday I started seeing that WeatherKit requests failed with


Failed to generate jwt token for: com.apple.weatherkit.authservice with error: Error Domain=WeatherDaemon.WDSJWTAuthenticatorServiceListener.Errors Code=2 "(null)"
Encountered an error when fetching weather data subset; location=<+41.40217108,+2.20023642> +/- 0.00m (speed -1.00 mps / course -1.00) @ 13/12/25, 12:20:35 Central European Standard Time, error=WeatherDaemon.WDSJWTAuthenticatorServiceListener.Errors 2 Error Domain=WeatherDaemon.WDSJWTAuthenticatorServiceListener.Errors Code=2 "(null)"

I checked on developer.apple.com and we still have everything turned on and

No changes were made from an already deployed app; and we pay 200$ a month for WeatherKit, this is unacceptable since it's not the first time WeatherKit randomly decides to stop working.

More fun facts: the widget works fine...

Answered by The app crashes every single in 872504022

Apple fixed this issue after 11 days of downtime. When escalating through a DTS ticket, I eventually got a response:

I can’t go into much detail about what happened here, but this was an internal data sync issue between systems that your app happened to surface, and we’ve resolved the discovered issue on our end. There isn’t any issue with your app’s code that you need to address, and pursuing this through FB21338488 was the right choice to let us investigate and address the issue for you.

Can't say this is a good response, my choice will be to implement a fallback system based on OpenMeteo since I cannot trust WeatherKit to work.

Boost

Answer 1

SirBengt OP

Dec ’25

I have the same issue

0

Answer 2

darkpaw OP

Dec ’25

You raised the same issue in January 2025. What was the solution back then?

0

Answer 3

The app crashes every single OP

Dec ’25

Thanks for asking @darkpaw, as you can see in the original thread, it fixed itself after talking to an Apple Engineer, but it takes time. And during this time, people complain and demand refunds...

0

Answer 4

darkpaw OP

Dec ’25

You might be better off contacting Apple directly rather than posting on the forums if this happens again.

No one on the forums can fix this, unless an Apple employee comes across your post and investigates it - and they don't investigate everything.

If you're paying Apple for the service and the service isn't working, there must be some contact details you can use?

0

Answer 5

The app crashes every single OP

2w

Accepted Answer

Apple fixed this issue after 11 days of downtime. When escalating through a DTS ticket, I eventually got a response:

I can’t go into much detail about what happened here, but this was an internal data sync issue between systems that your app happened to surface, and we’ve resolved the discovered issue on our end. There isn’t any issue with your app’s code that you need to address, and pursuing this through FB21338488 was the right choice to let us investigate and address the issue for you.

Can't say this is a good response, my choice will be to implement a fallback system based on OpenMeteo since I cannot trust WeatherKit to work.

0