Hi,
Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years.
I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role.
According to the docs: https://developer.apple.com/help/account/access/transfer-the-account-holder-role/
the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role".
Has anyone encountered this before? Are there prerequisites or account conditions that need to be met for the transfer option to appear?
Thanks in advance for any guidance.