Hi Apple Developer Support Team,
I placed a membership order on 12/27/2025 — Order #W1642892477 — and I’m running into two issues:
Possible duplicate charges
I was first charged on the card ending **73, but the site then indicated the charge did not go through. However, I can see the deduction on my card.
I then tried again using my second card ending **53, and I also see a deduction there.
Please confirm whether both charges actually captured or if one is only a pending authorization. If both captured, please refund the duplicate charge.
Membership still shows “Pending” Even though payment appears successful, when I log in my membership status still shows Pending. I also have not received any approval/activation/confirmation email.
Could you please:
Confirm the payment status for Order W1642892477 (including both cards),
Activate my membership, and
Let me know how long activation normally takes and whether there’s any action needed from my side?
Thank you, Raymond.