I’m concerned because my iCloud account was recently migrated to AWS (Amazon Web Service) against my will, and now it seems.like people are rummaging through my files, photos, and mail, When I try to contact Apple Support, I get bumped to a spoofed site. Calling the hotline is the same, I get a Siri operator with platitudes and gaslighting but no action. I have run sysdiagnose and it looks really sketchy.
Can anyone help?
adding a file, whoever they are, they are preventing me from accessing a lot of my data
No one is rifling through your files on iCloud.
iCloud Drive uses various storage systems in the background to store your data, one of which is likely AWS.
Only you have access to the files you store on iCloud Drive.
Nothing you have presented here offers any shred of evidence that someone is rifling through your files. You are simply reading some logs incorrectly. You're intelligent enough to run sysdiagnose (or some rubbish AI suggested you do this), but you can't read the logs properly?
Stop being so paranoid.
Oh, and can you tell us the exact site where you've been contacting Apple Support so we can determine whether it's a "spoofed site" or not? And the phone number you called that got you a "Siri operator"?
(Why do these forums keep attracting this sort of nonsense post?)
You have two profiles on here, then? So who's gaslighting who?
You have highlighted some domains listed within the output of swcutil, and assumed some nefarious folks are adding thing s to your private device. Where's the proof?
What's wrong with *.events.shazam.apple.com? Apple owns Shazam.
What's wrong with a service forcom.apple.FaceTimeLinkTrampoline using the domain facetime.apple.com?
As I said before, you are simply misunderstanding things.
If you think otherwise, why not call Apple? Why not go into a store and ask them to check your phone and see what's going on?
Or, how about asking another iPhone user to show you their swcutil output and see whether the output of the logs matches? If it does, go to ten more users, then a hundred, then a thousand. If such large numbers of people are experiencing this 'hack' into their devices then Apple surely has an issue on its hands... But right now, you are misunderstanding the output of a command, that's all.
