Developer Account enrollement charged me twice

Hello developers and the support teeam,

I have tried to enroll my apple developer account, but got charged twice. Firstly, I tried it with the developers iOS app and paid the fee with Apple Pay on my phone. I haven't received any approval/activation/confirmation email. After that I saw on my phone this message: enrollment through the Apple Developer app is not available.

Then I looked on the website for the enrollement and it said that I should pay again. So I did and now I got charged twice on my card and there is still the same message. Does anyone have the same experience? How do I get a refund? I have already created a ticket, but no answer yet...

Developer Account enrollement charged me twice
 
 
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