I submitted a new app in the morning of December 30th, last year. A reviewer picked it up 2 days ago and then rejected it by saying that the Send button remains disabled. Of course, it remains disabled because the user is supposed to select a message out of 300 of them.
The app comes with a how-to-use guide, which states that you need to select a message by tapping the Select button. Now, the reviewer is MIA. I don't necessarily blame the reviewer for not having read the user guide thoroughly. But I wonder why they don't just ask instead of jumping to a conclusion? They often reject the app for simple reasons these days. And they are often wrong. I understand that everybody makes a mistake. But they are wrong 4 out of 5 times. Last year, a reviewer rejected the app by saying that the user is not able to ask a question at the support site when in fact it was just the matter of scrolling down further. This is the type of reasons I strongly suggest they ask instead of jumping to a conclusion and then rejecting the app. It's quite difficult for me to make plans while dealing with reviewers if they are this sloppy.
