Family Controls Distribution Entitlement Request Taking Longer Than Expected - Any Tips?

Hi everyone, I'm hoping someone can share their experience or offer advice on entitlement request timelines. I previously had two bundle IDs approved for an app I'm testing via TestFlight - both were approved within a few days. I recently submitted a request for a third bundle ID (JMSHRM8W5J), and after realizing I may not have included enough detail, I submitted a follow-up request (XS2QYC59UU) with more context. It's now been almost three weeks, which is significantly longer than my earlier approvals - though I recognize some of that time included the holidays.

A few questions for the community:

Has anyone experienced longer wait times for additional entitlements on an existing project (with approved entitlements)? Did submitting a second request help or potentially slow things down? Is there anything I should include in a request to improve chances of quick approval?

Any insight would be appreciated. Thanks!

Answered by DTS Engineer in 871724022

Please file a code-level support ticket with your team ID so we can assist you.

Accepted Answer

Please file a code-level support ticket with your team ID so we can assist you.

Family Controls Distribution Entitlement Request Taking Longer Than Expected - Any Tips?
 
 
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