Hello Apple Developer Support, I am seeking assistance with an unresolved Apple Developer Program membership suspension. I have contacted Apple Support multiple times, but I have not received a substantive response or a resolution. My details: Team ID: 66V7X33MB7 Membership suspension date: September 23, 2026 Support cases: 102974106735 — Membership and Account 102989934971 — Membership and Account / Program Purchase and Renewal 102994198893 — Development and Technical / Certificates, Identifiers, and Provisioning Profiles Background On September 23, 2026, I received an email from the Apple Developer Relations Team stating that my membership had been suspended due to suspected involvement in digital asset activities under Sections 14.8(a) and 2.8 of the Developer Program License Agreement. I am an individual developer, and my applications do not involve cryptocurrency, digital asset trading, custody, exchanges, or any of the other services listed in Apple's notice. I replied to the original email on September 23 and September 24, and followed up again on October 5. I have received no response from the team handling the review. been sent by the team handling the compliance review. However, I checked my inbox, spam, and other mail folders and could not find that email. However, I checked my inbox, spam, and other mail folders and could not find that email. I followed up with support, but the matter remains unresolved. Current problems The Certificates, Identifiers & Profiles portal displays this error: "Unable to find a team with the given Team ID '66V7X33MB7' to which you belong." The enrollment and renewal process displays this error: "Your Apple Account is already associated with the Account Holder of a membership." My existing apps are no longer available for new downloads on the App Store. I cannot resolve this issue through the developer portal, and my existing support cases have not resulted in a substantive response. My request Could an Apple Developer Support representative please check the status of my existing cases and help route this issue to the appropriate team responsible for the membership suspension and compliance review? I am not trying to create a new membership. I need assistance resolving the suspension of my existing membership and restoring access to my existing developer team. I would greatly appreciate confirmation that this issue has reached the appropriate team and information about the next steps. Thank you for your time and assistance.

PLEASE ADDRESS ASAP: Muse is #1 on the App Store and Facebook is one of the most blocked apps for Screen Time. This is affecting a vast number of people. Description: When a user blocks the Facebook app in any screen time app, iOS automatically blocks Meta's Muse app too. Every single time. There is no way for the user or the developer to prevent it, allowlist it, or even detect that it happened. Muse shows Apple's generic blocked-app "Restricted" screen instead of the screen time app's own design, so the user cannot tell who blocked it or why. This is the worst possible combination of apps: Facebook is one of the most-blocked app across screen time apps. Muse ("Muse from Meta") is currently the #1 app on the App Store. A huge and fast-growing number of users block Facebook and silently lose the world's most popular new app. Muse launched Sept 8, 2026 and adoption is still climbing -- the affected population grows every day. There is NO workaround whatsoever: Users cannot allowlist Muse: it does not appear in Settings > Screen Time > Always Allowed. Developers cannot prevent it: the Screen Time API offers no opt-out; the extra block is applied by iOS itself. Developers cannot detect it: Muse's token (listed separately in FamilyActivityPicker) corresponds to no real identity anywhere else. Developers cannot customize it: their ShieldConfiguration is never consulted -- Muse gets Apple's generic shield UI. Users cannot even block Muse on purpose: shielding Muse's own token is a silent no-op. Screen Time usage statistics are also wrong -- Muse usage is recorded as "Facebook." This Screen Time bug renders screen time apps effectively unusable if users want to block Facebook and use Muse, which is extremely common. How can we get this addressed as soon as possible? Feedback Assistant ticket: https://feedbackassistant.apple.com/feedback/25019832

Dear Screen Time Team! The current 6 MB memory limit for the DeviceActivityMonitor extension no longer reflects the reality of modern iOS devices or the complexity of apps built on top of the Screen Time framework. When Screen Time APIs were introduced with iOS 15, hardware constraints were very different. Since then, iPhone performance and available RAM have increased significantly…but the extension memory limit has remained unchanged. My name is Frederik Riedel, and I’m the developer of the screen time app “one sec.” Our app relies heavily on FamilyControls, ManagedSettings, and DeviceActivity to provide real-time interventions that help users reduce social media usage. In practice, the 6 MB limit has become a critical bottleneck: The DeviceActivityMonitor extension frequently crashes due to memory pressure, often unpredictably. Even highly optimized implementations struggle to stay within this constraint when using Swift and multiple ManagedSettings stores. The limit makes it disproportionately difficult to build stable, maintainable, and scalable architectures on top of these frameworks. This is not just an edge case…it directly impacts reliability in production apps that depend on Screen Time APIs for core functionality. Modern system integrations like Screen Time are incredibly powerful, but they also require a reasonable amount of memory headroom to function reliably. The current limit forces developers into fragile workarounds and undermines the robustness of apps that aim to improve users’ digital wellbeing. We would greatly appreciate if you could revisit and update this restriction to better align with today’s device capabilities and developer needs. Thank you for your continued work on Screen Time and for supporting developers building meaningful experiences on top of it. Feedback: FB22279215 Best regards, Frederik Riedel (one sec app)

In the process of updating several Apple devices to OS 27.0.1, I accidentally updated my main workstation from Sequoia to Golden Gate. I had intended to do this, but not this soon. Now I find that the Keychain Access App no longer takes my login password to unlock items. Unfortunately, the Passwords App does not allow me to see a number of things that are stored in the Keychain Access App: e.g. Secure Notes. But in this case the problem is an application password for an IRC client. I have no way of recovering my IRC account unless I can supply the password to Keychain Access.

When I tap on one of the buttons in the ShieldAction extension I want to close the shield and open the parent app instead of the shielded app. Is there any way of doing this using the Screen Time API? class ShieldActionExtension: ShieldActionDelegate {      override func handle(action: ShieldAction, for application: ApplicationToken, completionHandler: @escaping (ShieldActionResponse) -> Void) {     // Handle the action as needed.           let store = ManagedSettingsStore()               switch action {     case .primaryButtonPressed:       //TODO - open parent app       completionHandler(.defer)     case .secondaryButtonPressed:       //remove shield       store.shield.applications?.remove(application)       completionHandler(.defer)         @unknown default:       fatalError()     }   }   }

I’m designing a voluntary self-control/safety app for adults using FamilyControls/ManagedSettings with individual authorization. When a user voluntarily starts a timed protection session, can the app hide or block itself for the duration of that session so the user cannot easily locate the app and uninstall it? When the DeviceActivity schedule ends, could an extension remove that restriction so the app becomes available again automatically? I understand that an adult may ultimately be able to revoke Family Controls authorization through Settings. I’m specifically asking whether the app itself can be hidden/blocked during the active session.

I purchased the membership on the 14th of this month—it's the 18th now—and I still haven't received an activation email or any other communication. I've written to support about three times but haven't received a reply; what options can you offer me? compre la membresía el 14 de este mes y ya hoy estamos a 18 y aun no recibo un correco de activacion o de algo , ya le he escrito a soporte como 3 veces y no recibo repuesta , que opciones me dan ?

I'm building a parental-control app using FamilyControls, ManagedSettings and DeviceActivity. A guardian can lock a child's device from their own device, and the child's device applies the shield locally. The delivery problem: a background push can't wake our app once it has been force-quit, which is common on a child's device, so guardian-initiated changes sit undelivered until the child happens to open the app. I've found that DeviceActivityMonitorExtension still receives intervalDidStart / intervalDidEnd while the app is force-quit, and that a URLSession request started from the extension completes. So I could register a couple of short recurring DeviceActivitySchedule activities purely to wake the extension every ~15 minutes, check the server, and apply the resulting shield. My question: is using DeviceActivitySchedule purely as a wake mechanism — where the schedule doesn't correspond to any real usage-monitoring window — a supported use of the API, or is it working by accident? I'd rather not build on it if it's the latter. Two smaller ones, if anyone knows: Is network activity from the monitor extension expected to be given time to complete, and is there a documented execution budget? I've seen reports here that the extension stops being invoked after some days without the host app launching. Is that expected, and what re-arms it? If there's a supported mechanism for this that I've missed, I'd much rather use it.

Hi, I am developing a Screen Time App and I am having issues with the ShieldConfigurationExtension (ShieldConfigurationDataSource). I know this extensions is sandboxed but I should be able to read data from the main app. I am using SwiftData as my database, but I am unable to initialize it in the extensions with an error indicating insufficient file permissions. I have App Group set up and I am able to share data using UserDefaults but that is just inconvenient. Is there any way I could just open the SwiftData in read only mode so that I could display the user some info on the shield? SwiftData Init: private func setupContainer() throws { let schema = Schema([ DogEntity.self, HouseEntity.self ]) // Use app group container if available let config: ModelConfiguration if let containerURL = FileManager.default.containerURL( forSecurityApplicationGroupIdentifier: "group.\(Bundle.app.bundleIdentifier ?? "")" ) { config = ModelConfiguration(schema: schema, url: containerURL.appendingPathComponent("default.sqlite")) } else { config = ModelConfiguration(schema: schema) } self.container = try ModelContainer(for: schema, configurations: [config]) } Error in extension: fault: Attempt to add read-only file at path file:///private/var/mobile/Containers/Shared/AppGroup/51431199-5919-4AE6-940C-6FE3C53EEB46/default.sqlite read/write. Adding it read-only instead. This will be a hard error in the future; you must specify the NSReadOnlyPersistentStoreOption. error: (3) access permission denied error: Encountered exception error during prepareSQL for SQL string 'SELECT TBL_NAME FROM SQLITE_MASTER WHERE TBL_NAME = 'Z_METADATA'' : access permission denied with userInfo { NSFilePath = "/private/var/mobile/Containers/Shared/AppGroup/51431199-5919-4AE6-940C-6FE3C53EEB46/default.sqlite"; NSSQLiteErrorDomain = 3; } while checking table name from store: <NSSQLiteConnection: 0x154100300> error: Store failed to load. <NSPersistentStoreDescription: 0x15402d590> (type: SQLite, url: file:///private/var/mobile/Containers/Shared/AppGroup/51431199-5919-4AE6-940C-6FE3C53EEB46/default.sqlite) with error = Error Domain=NSCocoaErrorDomain Code=256 "The file “default.sqlite” couldn’t be opened." UserInfo={NSFilePath=/private/var/mobile/Containers/Shared/AppGroup/51431199-5919-4AE6-940C-6FE3C53EEB46/default.sqlite, NSSQLiteErrorDomain=3} with userInfo { NSFilePath = "/private/var/mobile/Containers/Shared/AppGroup/51431199-5919-4AE6-940C-6FE3C53EEB46/default.sqlite"; NSSQLiteErrorDomain = 3; } Any help appreciated 🙂

Hi there! My claim is that ManagedSettingsStore.TokenExpiryMessage API family doesn't work properly. I'm curious if that's only me, or others have also found it confusing, or non-working? I haven't found much public discussion about it, so this is the start of it. There are multiple confusing scenarios from my playing with it, but the simplest example is that ~30% of my apps NEW users get the ".tokensDidExpire" as soon as they approve Screen Time Permissions. Note that they haven't even seen the FamilyActivityPicker! FB23391495 is the feedback. Apple dev responded, but it didn't give confidence that my bug report was deemed correct (which can be fair!). However, it's current status is "Potential fix identified - For a future OS update," so maybe there is something to it. The API is likely quite difficult to get right, so I am happy to provide feedback on potential implementation so it's 100% solid.

Hello Apple Developer Support / Developer Community, I’m looking for some guidance regarding an issue with my Apple Developer account and App Store publishing. I have been trying to resolve an account/membership issue so that we can properly publish and manage our product on the App Store. Unfortunately, this process has been taking an unusually long time, and we still have not received a clear explanation or resolution from Apple. My Apple Developer account is currently enrolled as an Individual, and I have been asked to migrate the membership from Individual to Organization. The Developer portal currently shows: “You’ve asked for your membership to be migrated from an individual to an organization.” It also provides the “Continue migration” option and asks for our organization information. However, despite providing the required information and contacting Apple Developer Support multiple times, the process is still not completed. I currently have open Apple Developer Support cases under Membership and Account → Account Information Update: Case ID: 102952447898 — latest communication: September 3, 2026 Case ID: 102945341942 — previous communications: July 18, July 21, and July 27, 2026 The older case has already been open for a significant amount of time, and although we have followed up, we still don't have a clear resolution or actionable feedback. Our main concern We need to understand: What is currently preventing the Individual → Organization migration from being completed? Is any additional information or verification required from us? Is there an issue with our organization information that needs to be corrected? Why is the process taking so long despite the support cases and follow-ups? Can an Apple Developer Relations/support specialist review and escalate this case? This situation is becoming very difficult for our team because we are unable to move forward normally with our App Store publishing process. We completely understand that Apple needs to perform verification and security checks. We are happy to provide any additional documentation or information required. However, after multiple support contacts and a long waiting period, we would really appreciate a clear status update and specific instructions on what we need to do next. If anyone from Apple Developer Support or Developer Relations can look into this or advise us on the correct escalation process, we would sincerely appreciate it. Case IDs: 102952447898 102945341942 Thank you for your time and assistance.

Hi Apple Developer Support, I’m developing an iOS app that uses FamilyControls, ManagedSettings, and DeviceActivity. My app requests Screen Time authorization with: try await AuthorizationCenter.shared.requestAuthorization(for: .individual) Issue: On my development-installed build, AuthorizationCenter.shared.authorizationStatus becomes .approvedWithDataAccess, and the app can display usage data. However, after installing the App Store / App Store Connect distribution build, the same device and same flow returns .approved instead of .approvedWithDataAccess. As a result, the app only treats the authorization as management access, not usage-data access. App details: App name: App时记 Main bundle ID: com.qteqpid.appstop Device Activity Monitor extension: com.qteqpid.appstop.AppStopMonitorExtension Device Activity Report extension: com.qteqpid.appstop.AppStopReportExtension Version/build tested: 2.0 (4) Team ID: 5N6B48T57B What I verified: I exported an App Store Connect IPA from Xcode Organizer on September 3, 2026 and inspected the actual signed entitlements with codesign. The main app and both Screen Time extensions all include: com.apple.developer.family-controls = true com.apple.developer.family-controls.app-and-website-usage = true com.apple.security.application-groups = group.com.qteqpid.appstop get-task-allow = false The DistributionSummary.plist also shows Apple Distribution signing and App Store provisioning profiles for the main app and both extensions. Question: Given that the App Store Connect distribution IPA appears to contain the app-and-website-usage entitlement on the main app and both extensions, what conditions would cause AuthorizationCenter.shared.authorizationStatus to return .approved instead of .approvedWithDataAccess for an .individual authorization? Is there an additional distribution-side approval, App ID setting, provisioning support setting, device state, or Screen Time privacy limitation that can prevent .approvedWithDataAccess even when the signed entitlements are present? I would appreciate guidance on how to verify why data access is not granted in the App Store/TestFlight environment. Thank you.

Hi Apple Team, We are using the Accounts MDM payload with: PayloadType: com.apple.MCX DisableGuestAccount: true On macOS 26, even after the MDM profile is successfully applied, a local Administrator can still toggle the Guest User setting in System Settings. Expected: The setting should be enforced by MDM and should not be modifiable by an Administrator. Interestingly, the same configuration works as expected on macOS 27 beta, where the Guest User setting is shown as “This setting has been configured by a profile” and cannot be modified. Could you please confirm whether this is a known issue/regression in macOS 26 and whether there is a workaround or any permanent solution in later patches ? Environment: macOS 26.x Payload: com.apple.MCX DisableGuestAccount = true macOS 27 beta: Works as expected

Hello, Apple Developer Technical Support directed me to the Developer Forums for clarification on the following Family Controls use case. DTS reference: Case-ID 21723677 I am evaluating an iOS app called “Zone” before beginning full development. I would like to determine whether the proposed architecture is considered permitted individual device management for focus and productivity, or prohibited use “in organizational settings” under Section 3.3.3(P) of the Apple Developer Program License Agreement. Proposed architecture: Zone is offered to companies as a workplace focus and productivity service. The app is installed on an adult employee’s personally owned iPhone. Participation and each Focus Session are voluntary. The employee independently requests Family Controls authorization using individual authorization. Only the employee can select the apps and websites to restrict. Only the employee can start or stop a Focus Session. During the session, Zone applies restrictions locally on that employee’s iPhone using Family Controls and Managed Settings. The employer cannot authorize or revoke Family Controls access. The employer cannot select restricted apps or websites. The employer cannot remotely start, stop, or schedule a Focus Session. The employer cannot remotely manage or control the employee’s device. Zone would not provide the employer with: Screen Time or Device Activity data App or website tokens App usage history Website browsing history Information about attempts to open restricted apps Location, messages, photos, or other personal device information However, Zone would include a company web dashboard. The dashboard would show only an app-generated boolean status for each participating employee: Zone ON: the employee has voluntarily started a Focus Session Zone OFF: the employee has not started a Focus Session This status is generated by the Zone app itself. It is not derived from Screen Time usage data and does not indicate whether the employee actually attempted to use any restricted app or website. My questions are: Would this architecture be considered permitted individual device management for focus and productivity, even though the service is offered through an employer and the employer can see the Zone ON/OFF status? Or would the employer relationship and company dashboard make this prohibited use of Family Controls “in organizational settings”? If sharing the app-generated ON/OFF status with the employer is incompatible with the Family Controls terms, would the use be permitted if Family Controls operated entirely on-device and no Focus Session status or device information were sent to the employer? Is there another Apple-supported framework or architecture recommended for this use case? I understand that final entitlement approval and App Review decisions may depend on the submitted application. I am seeking architectural guidance before investing in implementation. Thank you.

Hi there, Starting with iOS 26.2 RC, all my DeviceActivityMonitor.eventDidReachThreshold get activated immediately as I pick up my iPhone for the first time, two nights in a row. Feedback: FB21267341 There's always a chance something odd is happening to my device in particular (although I can't recall making any changes here and the debug logs point to the issue), but just getting this out there ASAP in case others are seeing this (or haven't tried!), and it's critical as this is the RC. DeviceActivityMonitor.eventDidReachThreshold issues also mentioned here: https://developer.apple.com/forums/thread/793747; but I believe they are different and were potentially fixed in iOS 26.1, but it points to this part of the technology having issues and maybe someone from Apple has been tweaking it.

Hi there, I have a developer program subscription but somehow when I log into the website it shows me to enrol again. My subscription renew date is on feb 27. I think is some kind of problem of syncronism or something like that but I need to sort this out ASAP because my business app depends on this. Has anyone had the same problem before? Thanks anyway.

Hi, I've been trying for days to create a developer account to upload an app to the store. I receive the verification code on my phone without any problem, I accept the terms, and when I tap "continue," I always get the message "We are unable to process your request." I also have two-factor authentication enabled, and the problem persists.

Hello everyone, I hope you're doing well. I'm looking for some guidance regarding the Apple Developer account conversion process. Nearly one month ago, we submitted a request to convert our Apple Developer account from Individual to Organization. We also contacted Apple Support and provided the required information. Since then, we have been patiently waiting, but we have not received any updates or feedback via email or through the support process. A few weeks ago, we also created a post here on the Apple Developer Forums hoping to receive some guidance, but unfortunately, we have not received any response there either. At this point, we would simply like to know: Is it normal for the conversion process to take this long? Has anyone experienced a similar delay? Is there anything else we should do, or should we continue waiting for Apple's response? We understand that these requests may require additional review, and we truly appreciate the work of the Apple team. We would just be grateful for any update or advice from the community or Apple staff. Thank you in advance for your time and assistance. Any suggestions or shared experiences would be greatly appreciated. Best regards.

Hello Apple Developer Community, I am looking for guidance regarding an Apple Developer Program organization enrollment issue. I am enrolling as a Company / Organization for my US LLC. My organization has a valid D-U-N-S Number, and Apple Developer's D-U-N-S lookup successfully recognizes my company information. I also received confirmation from Apple Developer Relations that my D-U-N-S information can be used for organization enrollment. However, my organization enrollment was declined without a clear explanation. During the previous review process, there was also a technical issue with my company email server, and I may have missed some communication from Apple Developer Support. The email issue has now been resolved. I am the founder and authorized representative of the company, and I can provide any required company documents or verification information. Has anyone experienced a similar situation where: D-U-N-S verification was successful, company information matched, but organization enrollment was still declined? Any advice on how to request a proper manual review would be appreciated. Thank you.

As of May 8th, 2026, after I upgraded to "codex-cli 0.129.0" via Xcode, I can no longer sign into my ChatGPT account in Xcode Intelligence Settings. The Log In window is always successful, but the settings never update to show the login being successful. It's a constant loop. Perhaps a hand-shake fail. Versions: Tahoe 26.3.1, Xcode 26.4.1, codex-cli 0.129.0.