Notarizing macOS software - Account Permissions

We are trying to notarize a MacOS app on our paid developer business account for the past 3 weeks. After many hours of processing, we received the following error:

Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000,

  1. Has anyone else experienced this issue and if so, how was it resolved?

  2. We have reached out to support to ask them to enable this configuration and received no reply.

Any advice or guidance would be appreciated.

Notarizing macOS software - Account Permissions
 
 
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