Hi, happy new year, I'm a Product Manager for a communications app that's currently in testflight. We requested the com.apple.developer.usernotifications.filtering entitlement on December 3rd, and have yet to receive a response from Apple. I understand that the holiday break may have gotten in the way, however it feels like we were lost in the queue as it's been 6 weeks with no response. Our app owner has checked-in inside appstoreconnect but has not received anything back.
- Is this common? Is there any process for getting a status update?
- Are we doing something wrong?
Without this entitlement we cannot make the device ring in the background. The app is a voice and video messaging platform.