App Review Pending for Over 12 Days – No Response from Apple

Hello everyone,

I’m looking for guidance regarding a prolonged App Store review delay.

I submitted my app for review more than 12 days ago, and its status has remained “Waiting for Review” with no updates. I have also tried contacting Apple through App Store Connect and the Contact Us option, but I haven’t received any response so far.

This app does not include any unusual features, private APIs, or sensitive content, and previous versions (or similar apps) were reviewed much faster. The long delay is blocking a planned release and affecting our timeline.

Could anyone please advise:

If this review duration is normal lately?

Whether there is a recommended escalation path beyond App Store Connect messages?

If there are any known review backlogs or issues I should be aware of?

Any insights or suggestions from developers who’ve faced a similar situation would be greatly appreciated.

Thank you for your time and help.

Answered by App Review in 872773022

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Thank you for your post. Unfortunately the review team do not monitor the forums.

We recommend that you sign up for a session with App Review during the weekly Meet with Apple event. Sign in with your Developer ID and select "Request a one-on-one App Review consultation". A member of the App Review team will help you with your questions regarding the review process and the App Review Guidelines.

Or contact them https://developer.apple.com/contact/#!/topic/select

Wish you luck!

Albert Pascual
  Worldwide Developer Relations.

Accepted Answer

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Ok Thank you I will wait for your response on App Store Connecct. please try to resolve this issue as soon as possible as my event is near thanks again.

App Review Pending for Over 12 Days – No Response from Apple
 
 
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