I previously had an account that changed devices when purchasing the Apple Developer Program, which prevented me from continuing the purchase. Customer service stated that they did not have the authority to handle it.
So I registered a new ID, but I still couldn't register.
Now, both accounts are unable to purchase the Apple Developer Program because the button is grayed out. I consulted customer service, and one of the representatives informed me that my identity is no longer eligible for purchasing the Apple Developer Program.
I don't want to purchase using someone else's identity. Is there a way to resolve this? I feel like the purchasing process is locked.