App "In review" for long time

Dear App Review Team,

Our app – Apple ID 6754872058 has been stuck in the “In Review” status for over 7 days (since Jan, 15 at 10:44 PM). Normally, reviews begin within a few days, but in our case, it seems unusually delayed.

Could you please clarify:

• Is there a specific reason for this hold?

• Is any action required from our side?

• When can we expect the review to finish?

Thank you very much for your time and assistance.

App "In review" for long time
 
 
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