Hello,
My app update was rejected under Guideline 2.3.4 (Accurate Metadata) with the note that the app preview includes “framing around the video screen capture.”
Apple attached four images to the review. I reviewed them carefully, and they appear to show full screen gameplay without borders or visible background. I am attaching two of those images here for reference.
I am trying to understand what Apple might be interpreting as “framing” in this case. Has anyone encountered a similar rejection where the preview looked full screen but was still flagged?
Any insight into what reviewers typically expect or what subtle issues might trigger this would be very helpful.
Thank you.