Hello,
I’m looking for assistance regarding my Apple Ads account.
When I try to log in, I receive the following message:
“This Apple Account is no longer authorized for Apple Ads. If you believe that this is an error, please contact us.”
When I click “Contact us,” I am redirected back to the same message and cannot submit a support request.
I have not received any email explaining this restriction.
At the same time, my ads appear to still be running, as I am seeing new users coming into my app. Since I cannot access the account, I currently have no visibility or control over active campaigns and potential ongoing spend.
I would appreciate guidance on how to resolve this or how to directly contact Apple Ads support, as I am unable to reach them through the platform.
Thank you for your help.