Stuck in Review since January 26th

Our app, BeeBot (app ID 6451085742) has been in review since January 26th.

We've done the following:

  • Submitted a support ticket (no answer)
  • Requested expedited review (no response, expedited review window came and went)
  • Called support (no help, just told us to wait)

This is an just an update, not a new app submission. I've been doing iOS dev for over 10 years and I never have seen review times this long. There's been no communication from Apple. What's going on?

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Stuck in Review since January 26th
 
 
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