App Submission

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Submit your apps to the App Store using App Store Connect.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
How do I upload iPhone Duo screenshots in App Store Connect?
The Screenshot specifications page lists iPhone Duo as an iPhone screenshot size: Outer display: 1398 × 2034 and 2034 × 1398 Inner display: 2007 × 2853 and 2853 × 2007 https://developer.apple.com/help/app-store-connect/reference/app-information/screenshot-specifications I cannot find a way to upload them. In App Store Connect, the App Previews and Screenshots device selector on my app's version page does not list iPhone Duo. The only iPhone options are the existing display sizes. In the App Store Connect API, ScreenshotDisplayType has no Duo case. The largest iPhone case is still APP_IPHONE_67. I checked the current reference: https://developer.apple.com/documentation/appstoreconnectapi/screenshotdisplaytype My questions: Where in App Store Connect do I upload iPhone Duo screenshots? If the option is not open yet, is there a ScreenshotDisplayType case for Duo that I should use through the API instead? Thanks.
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Submission stuck for 11 days after providing all requested info (Guideline 2.1) — App ID 6805385809
Hi, our new app Amisoria (App ID 6805385809, Submission ID 95e40745-299b-4467-b9f6-8dd5ca907b02) was submitted Aug 29. On Aug 30 we received a Guideline 2.1 "Information Needed" message; we replied Aug 31 with all eight requested items including a screen recording, and followed up on Sep 3. We also opened Developer Support case 102955409950 on Sep 7. There has been no response of any kind since Aug 30. Could someone from App Review please take a look? The app is a client for a self-hosted AI gateway; a built-in demo mode lets reviewers test it without any server. Thank you.
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Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
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Can a published native visionOS app switch back to “Designed for iPad” on the same listing?
My app has one App Store Connect listing with released iOS, tvOS, and native visionOS versions. I have temporarily discontinued native visionOS development due to very limited adoption and no access to a physical Vision Pro for ongoing testing. I would like Vision Pro users to receive my iPad app through “Designed for iPad” compatibility instead. Xcode is configured with “Apple Vision (Designed for iPad)” and correctly produces an iOS build. I am not trying to generate another native visionOS build. The obstacle is the existing published visionOS version. Apple’s documentation says that iPad compatibility is unavailable when the app already supports native visionOS, and that a platform cannot be deleted once a build has been uploaded. Has anyone successfully made this transition while keeping the same App Store Connect record? Specifically: Is there a supported way to retire the native visionOS version and offer the compatible iPad app? Can Apple Developer Support enable this if App Store Connect cannot? What happens to existing native visionOS installations? I would appreciate any firsthand experience or clarification from Apple on whether this transition is supported.
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App Review stuck for ~3 months - seeking guidance on escalation / resolving all issues in one review cycle
Hi Apple Team and Developer Community, We are looking for guidance on how to best escalate / resolve an ongoing App Review issue. Our app has been going through multiple App Review cycles for nearly three months. Each time, we address the specific concern raised, provide clarification or documentation, and resubmit. However, after one issue appears to be addressed, a new or related issue is raised in the next round. This has resulted in a prolonged review cycle despite repeated responses and supporting documentation. The current issue relates to Guideline 3.2.1(viii) for an India financial-services app. We have provided detailed clarifications and supporting documents through App Review, including partner documentation, entity-structure documents, and explanations of the relevant user flows. We have also: submitted an appeal; requested expedited review; raised a Developer Support case; and requested an App Review appointment / call. The expedited review has been accepted, but we are still waiting for closure. The earliest available App Review appointment is much later, and the delay is causing material business impact. We are not looking to debate the guideline publicly or disclose confidential review materials here. We would appreciate guidance on the correct process to have the App Review team review all open issues together, or to arrange a call/escalation so that remaining concerns can be clarified in one discussion rather than through repeated review iterations. Thanks in advance for any guidance.
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White-label healthcare apps for multiple independent clinics per-client apps vs aggregated model (4.2.6, 4.3(a), 5.1.1(ix))
I'm an iOS developer in India, not yet enrolled, and I want to confirm my distribution architecture before I incorporate and pick an account type. What I'm building: patient-facing appointment and clinic-management apps for independent single-doctor clinics. One shared codebase; branding, clinic details, and backend configuration differ per clinic. The clinics will not enrol in their own Apple Developer Program accounts. I would register a company and enrol as an Organization, that company provides the software platform, while the medical services are provided by the individual clinics. Under 4.2.6 and 4.3(a), is a separately branded app per clinic viable from a single Organization account? My reading is no, and that the aggregated or "picker" model, one app where patients select their clinic, is the intended path. Is that correct? Under 5.1.1(ix), for that aggregated app, is my company an acceptable seller given that the medical services themselves are delivered by the clinics? Or does Apple expect each clinic to be the seller? If separately branded per-clinic apps are only possible when each clinic enrols in its own account, can I be added to their teams and submit on their behalf, or must the clinic itself submit? Are there additional review requirements for apps tied to medical practices, clinic licensure documentation, proof of authorisation to publish on their behalf, or a regulated medical device declaration, where the app only handles appointments, records, and clinic administration rather than diagnosis or measurement? Developer Support case 20000147392668 (they directed me here for the guideline questions).
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4d
Account Flagged 3.2(f) and no reply at all
We are a team of developers, and our company is involved in creating mobile applications. Recently, our developer account was terminated, and all active apps were removed from the App Store. The email mentioned that our app violates section 3.2(f) of the Apple Developer Program License Agreement. We've been trying to identify the issue since then, but we're not involved in any fraudulent activities. Our company is facing a critical situation as it is essential for us to have the apps back on the App Store as soon as possible. We are unsure of how to proceed and would greatly appreciate any assistance or guidance. Thanks. Our app ID com.seriktes.kz App name Seriktes
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5d
App has been “In Review” for almost 2 weeks - is this normal?
Hi everyone, I submitted my app for App Store Review almost two weeks ago, and the submission has been stuck in “In Review” status ever since. I understand that review times can vary, but this seems significantly longer than the usual review period. There haven’t been any requests for additional information or clarification from the App Review team, and the status hasn’t changed during this time. Has anyone else experienced an unusually long review period recently? Is there anything I should do at this point, or is it best to continue waiting? I’d appreciate any advice or insight from developers who have experienced a similar situation. Thank you!
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App stuck in "Waiting for Review" for 10 days (Submitted Aug 13)
Hi all, My app has been stuck in the "Waiting for Review" status since August 13 (US Time), and today is August 23. It has been 10 days without any status updates or messages from the App Review team. App ID: 6800282515 Submission Date: Aug 13, 2026 Developer Support Request Submitted: Aug 19 (No response yet) Expedited Review Requested: Aug 20 (No response yet) Current Status: Waiting for Review Since both support inquiries and expedited requests haven't received a reply after several days, I am concerned there might be an internal system hold or communication breakdown regarding this submission. Could someone from Apple please look into this or advise if any additional documentation/action is needed from my side? Thanks for your help!
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US citizen with Australia-registered account — only W-8BEN offered, need W-9
Hi all, I'm a dual US/Australian citizen, resident in Australia and trading as an Australian sole trader. My developer account is registered in Australia. In App Store Connect under Agreements > Tax Forms, the only US forms offered are W-8BEN and W-8BEN-E (which explicitly are not for US citizens). There's no W-9 in the list, and the (+) button only adds from the same country-based set. I've opened a support request asking Apple to enable W-9 and withdraw the W-8BEN over a week ago, but haven't heard back. Has anyone had Apple enable W-9 on an account registered outside the US? Did they do it in place, or did they require changing the account's registered country/region first? If the country had to change — what did that break? Bank account, existing agreements, anything on live apps? Roughly how long did the support request take? This is blocking Paid Apps from going Active for me.
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TestFlight App link for testing: Waiting in Review
Hi, I am seeing "Waiting for Review" for the past 10 hours, and I do not know why it is taking so long, some of my versions get approved quickly some versions taking a long time. General Information Bundle ID: com.salesforce.pronto.fooddelivery.ProntoFoodDeliveryApp SKU: com.salesforce.pronto.fooddelivery.ProntoFoodDeliveryApp Apple ID: 6756443629 App Name: ProntoFoodDeliveryApp Bundle Short Version String: 1.0.6 Bundle Version String: 2 Please let me know if you need any additional information. My testers are waiting to test the new features. Thank you
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App stuck in Waiting for Review for 66+ hours after resubmission
Hello, My app has now been stuck in “Waiting for Review” for more than 66 hours after resubmission, with no status change. This is the first public release of the app. I have also experienced unusually long review delays on several previous submissions. In one previous case, the submission remained stuck for nearly a week, and a Contact Us support request also went unanswered for about a week. Once the app actually enters “In Review”, the review itself is usually completed very quickly, which makes me concerned that the repeated delay may be related to queueing or routing rather than the review itself. I replied to App Review and resubmitted the app three days ago, but there has been no further response or progress since then. A priority / expedited review had previously been approved, so I am also concerned that the current resubmission may have lost its priority or may not be correctly routed in the review queue. Could an Apple Staff member please help confirm whether this submission is correctly queued for review, and whether there may be a routing or processing issue affecting it? Submission ID: cb8ae2c6-94ab-463d-b9a6-e218179ecefc Thank you very much for any assistance.
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How to submit a build + subscription group together when the only existing submission has "Unresolved Issues"
I'm stuck on what should be a routine resubmission and can't find documented steps that match what I'm actually seeing in App Store Connect. Situation: My app's only existing submission (from an earlier rejected review round) is now in "Unresolved Issues" status. Per Apple's own docs, items can't be added to a submission in this state. I have a new build ready and uploaded (via eas submit / App Store Connect API), showing "Ready for Review" on the version page. I also have two subscriptions in the same subscription group, both fully configured and showing "Ready for Review" status. The subscriptions' own "Add for Review" button creates a separate Draft Submission, but that draft has no way to attach an app version to it. It just shows "To submit your items for review, add an app version for the selected platform," with no visible control to do so from that panel. The app version page itself has no "+" button next to Build and no "In-App Purchases and Subscriptions" section (some help docs describe this section; it doesn't appear on my version page at all). What I'm trying to do: submit the new build together with both subscriptions as one review submission, since it's a first-time auto-renewable subscription and Apple requires it be submitted alongside an app version. Has anyone run into this specific dead end: an app version with nowhere to attach IAPs, and a subscription draft with nowhere to attach a build? What's the actual current path to combine them? Screenshots of the exact UI I'm seeing available on request.
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Version 1.1 "In Review" for 21 days, no communication (App ID 6794310965)
Hi everyone, I’m hoping someone here has seen something similar, or maybe someone from the App Review team can shed some light on this. I have a small game, Cryospire, that shipped as 1.0 earlier this year. App ID is 6794310965, bundle ID com.janewilliams.cryospire. I submitted version 1.1 on August 12, 2026 at 9:34 AM, and it went into “In Review” at 11:19 AM the same day. At the time I thought that was a good sign, but it’s now September 2 and the status hasn’t changed since. So it’s been sitting in review for 21 days. I’ve checked the Resolution Center and there are no messages or open threads. I’ve also checked my email (including spam) and haven’t received anything from App Review. The update itself isn’t a major technical change from 1.0. Same entitlements, no new permissions, no new SDKs. It’s mainly new features. Has anyone else had a build stay “In Review” for three weeks recently? I’m trying to figure out if this is just an unusually long review or if the submission might be stuck somewhere. Also, is there any way to reach an actual person about this besides the regular Contact Us form? And if someone from App Review happens to see this, I’d really appreciate it if you could take a look at the App ID above. Thanks!
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Games taking longer in review lately? 1.3 update at 13 days (App ID 6792792341)
Hey guys, quick question My game Astral Drop — Merge Puzzle (App ID 6792792341) has had a few updates approved before, usually within a day or two. Version 1.3 has been stuck this time though. I submitted it on Aug 20, it only moved to “In Review” on Aug 27, and it’s still there as of today. No messages in the Resolution Center, no rejection, nothing unusual in the update either. Is anyone else seeing really long review times lately? Also, is it worth contacting App Review at this point, or does that not really help? If someone from the App Review team sees this, I’d appreciate a look. Thanks!
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Error in transporter to upload the pkg to app store connect
Hello, I am new for apple developer. I see the problem and I think apple show me very few error message and I do not know to start with it. I was created my app by python and build to .app then package it to pkg by the pkgbuild. I have problem to upload the pkg file to app store connect by transporter both CLI and GUI. when I try to upload it by GUI, I see this message. Cannot find the ITMSP file: (null). (11)` and when I upload my pkg by the CLI, I found more message but still cannot start with it as well. [2026-08-23 09:57:58 ICT] <main> DEBUG: Registered file for monitoring: /Users/xxxxxxxxx/.itmstransporter/temp/tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp with action CANCEL_ALL [2026-08-23 09:57:58 ICT] <main> DEBUG: Started file monitor for 1 file(s) [2026-08-23 09:57:58 ICT] <main> INFO: Starting upload for package b7ac46de-45fe-4fa6-b0f6-6fea35038d8f-tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp. [2026-08-23 09:57:58 ICT] <main> INFO: Computing total size of files to upload ... [2026-08-23 09:57:58 ICT] <main> DBG-X: adding file for % complete logging: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp , size: 7704460 [2026-08-23 09:57:58 ICT] <main> DEBUG: Setting total size of files for upload to: 7704460 [2026-08-23 09:57:58 ICT] <main> INFO: Done computing total size of files to upload. [2026-08-23 09:57:58 ICT] <main> INFO: Starting checksum calculations for 1 file(s) using up to 1 thread(s)... [2026-08-23 09:57:58 ICT] <main> INFO: Checksum calculations are complete, elapsed time: 0 d 0h 0m 0s. [2026-08-23 09:57:58 ICT] <main> INFO: Creating reservations for build upload: b7ac46de-45fe-4fa6-b0f6-6fea35038d8f [2026-08-23 09:57:58 ICT] <main> DEBUG: creating upload file... [2026-08-23 09:57:58 ICT] <main> DEBUG: SMART-CLIENT: getCurrent(); using pinned data center = contentdelivery01.itunes.apple.com [2026-08-23 09:57:58 ICT] <main> INFO: Package upload progress: 0.00% completed [2026-08-23 09:57:58 ICT] <main> INFO: Transfer Metrics Summary: [2026-08-23 09:57:58 ICT] <main> INFO: bytes transmitted: 0 [2026-08-23 09:57:58 ICT] <main> INFO: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp transfer metrics: [2026-08-23 09:57:58 ICT] <main> INFO: bytes transmitted: 0 [2026-08-23 09:57:58 ICT] <main> INFO: Starting checksum calculations for 1 file(s) using up to 1 thread(s)... [2026-08-23 09:57:58 ICT] <main> INFO: Checksum calculations are complete, elapsed time: 0 d 0h 0m 0s. [2026-08-23 09:57:58 ICT] <main> INFO: Creating reservations for build upload: b7ac46de-45fe-4fa6-b0f6-6fea35038d8f [2026-08-23 09:57:58 ICT] <main> DEBUG: creating upload file... [2026-08-23 09:57:58 ICT] <main> DEBUG: SMART-CLIENT: getCurrent(); using pinned data center = contentdelivery01.itunes.apple.com [2026-08-23 09:57:59 ICT] <main> DEBUG: Stopped file monitor [2026-08-23 09:57:59 ICT] <main> DEBUG: Transport HTTP failed after 0 bytes, trying next transport. Error: could not upload file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp [2026-08-23 09:57:59 ICT] <main> DEBUG: Upload phase transition: CLOSED -> INITIAL [2026-08-23 09:57:59 ICT] <main> ERROR: All transport types failed for file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp Package Summary: 1 package(s) were not uploaded because they had problems: /Users/xxxxxxxxx/xxxxxxxxx/../xxxxxxxxx_Image/xxxxxxxxx.pkg - Error Messages: All transport types failed for file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp [2026-08-23 09:57:59 ICT] <main> DBG-X: Returning 1 Not too sure if anyone ever see my issue and how you solved it?
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Activity
Mar ’25
How do I upload iPhone Duo screenshots in App Store Connect?
The Screenshot specifications page lists iPhone Duo as an iPhone screenshot size: Outer display: 1398 × 2034 and 2034 × 1398 Inner display: 2007 × 2853 and 2853 × 2007 https://developer.apple.com/help/app-store-connect/reference/app-information/screenshot-specifications I cannot find a way to upload them. In App Store Connect, the App Previews and Screenshots device selector on my app's version page does not list iPhone Duo. The only iPhone options are the existing display sizes. In the App Store Connect API, ScreenshotDisplayType has no Duo case. The largest iPhone case is still APP_IPHONE_67. I checked the current reference: https://developer.apple.com/documentation/appstoreconnectapi/screenshotdisplaytype My questions: Where in App Store Connect do I upload iPhone Duo screenshots? If the option is not open yet, is there a ScreenshotDisplayType case for Duo that I should use through the API instead? Thanks.
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1d
Submission stuck for 11 days after providing all requested info (Guideline 2.1) — App ID 6805385809
Hi, our new app Amisoria (App ID 6805385809, Submission ID 95e40745-299b-4467-b9f6-8dd5ca907b02) was submitted Aug 29. On Aug 30 we received a Guideline 2.1 "Information Needed" message; we replied Aug 31 with all eight requested items including a screen recording, and followed up on Sep 3. We also opened Developer Support case 102955409950 on Sep 7. There has been no response of any kind since Aug 30. Could someone from App Review please take a look? The app is a client for a self-hosted AI gateway; a built-in demo mode lets reviewers test it without any server. Thank you.
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1d
Urgent Escalation Required – Developer Program Enrollment Pending – Case #20000132030420
Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,
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2d
stack in Compliance Digital Services Act status:In Review
Its my First App. It has been ready for Distribution since August 18, in the Business tap,everything is "Active" but my status in Compliance -Digital Services Act is stack "in review"!! No email replies, no nothing. Can anyone help me please?
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113
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2d
Can a published native visionOS app switch back to “Designed for iPad” on the same listing?
My app has one App Store Connect listing with released iOS, tvOS, and native visionOS versions. I have temporarily discontinued native visionOS development due to very limited adoption and no access to a physical Vision Pro for ongoing testing. I would like Vision Pro users to receive my iPad app through “Designed for iPad” compatibility instead. Xcode is configured with “Apple Vision (Designed for iPad)” and correctly produces an iOS build. I am not trying to generate another native visionOS build. The obstacle is the existing published visionOS version. Apple’s documentation says that iPad compatibility is unavailable when the app already supports native visionOS, and that a platform cannot be deleted once a build has been uploaded. Has anyone successfully made this transition while keeping the same App Store Connect record? Specifically: Is there a supported way to retire the native visionOS version and offer the compatible iPad app? Can Apple Developer Support enable this if App Store Connect cannot? What happens to existing native visionOS installations? I would appreciate any firsthand experience or clarification from Apple on whether this transition is supported.
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110
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2d
App Review stuck for ~3 months - seeking guidance on escalation / resolving all issues in one review cycle
Hi Apple Team and Developer Community, We are looking for guidance on how to best escalate / resolve an ongoing App Review issue. Our app has been going through multiple App Review cycles for nearly three months. Each time, we address the specific concern raised, provide clarification or documentation, and resubmit. However, after one issue appears to be addressed, a new or related issue is raised in the next round. This has resulted in a prolonged review cycle despite repeated responses and supporting documentation. The current issue relates to Guideline 3.2.1(viii) for an India financial-services app. We have provided detailed clarifications and supporting documents through App Review, including partner documentation, entity-structure documents, and explanations of the relevant user flows. We have also: submitted an appeal; requested expedited review; raised a Developer Support case; and requested an App Review appointment / call. The expedited review has been accepted, but we are still waiting for closure. The earliest available App Review appointment is much later, and the delay is causing material business impact. We are not looking to debate the guideline publicly or disclose confidential review materials here. We would appreciate guidance on the correct process to have the App Review team review all open issues together, or to arrange a call/escalation so that remaining concerns can be clarified in one discussion rather than through repeated review iterations. Thanks in advance for any guidance.
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136
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3d
"Waiting for Review" for over 20 days
Hello, We have submitted our app on August 10th, and still "Waiting for Review" for over 20 days. Can anyone help us resolve this issue?
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White-label healthcare apps for multiple independent clinics per-client apps vs aggregated model (4.2.6, 4.3(a), 5.1.1(ix))
I'm an iOS developer in India, not yet enrolled, and I want to confirm my distribution architecture before I incorporate and pick an account type. What I'm building: patient-facing appointment and clinic-management apps for independent single-doctor clinics. One shared codebase; branding, clinic details, and backend configuration differ per clinic. The clinics will not enrol in their own Apple Developer Program accounts. I would register a company and enrol as an Organization, that company provides the software platform, while the medical services are provided by the individual clinics. Under 4.2.6 and 4.3(a), is a separately branded app per clinic viable from a single Organization account? My reading is no, and that the aggregated or "picker" model, one app where patients select their clinic, is the intended path. Is that correct? Under 5.1.1(ix), for that aggregated app, is my company an acceptable seller given that the medical services themselves are delivered by the clinics? Or does Apple expect each clinic to be the seller? If separately branded per-clinic apps are only possible when each clinic enrols in its own account, can I be added to their teams and submit on their behalf, or must the clinic itself submit? Are there additional review requirements for apps tied to medical practices, clinic licensure documentation, proof of authorisation to publish on their behalf, or a regulated medical device declaration, where the app only handles appointments, records, and clinic administration rather than diagnosis or measurement? Developer Support case 20000147392668 (they directed me here for the guideline questions).
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4d
Account Flagged 3.2(f) and no reply at all
We are a team of developers, and our company is involved in creating mobile applications. Recently, our developer account was terminated, and all active apps were removed from the App Store. The email mentioned that our app violates section 3.2(f) of the Apple Developer Program License Agreement. We've been trying to identify the issue since then, but we're not involved in any fraudulent activities. Our company is facing a critical situation as it is essential for us to have the apps back on the App Store as soon as possible. We are unsure of how to proceed and would greatly appreciate any assistance or guidance. Thanks. Our app ID com.seriktes.kz App name Seriktes
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2
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481
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5d
App has been “In Review” for almost 2 weeks - is this normal?
Hi everyone, I submitted my app for App Store Review almost two weeks ago, and the submission has been stuck in “In Review” status ever since. I understand that review times can vary, but this seems significantly longer than the usual review period. There haven’t been any requests for additional information or clarification from the App Review team, and the status hasn’t changed during this time. Has anyone else experienced an unusually long review period recently? Is there anything I should do at this point, or is it best to continue waiting? I’d appreciate any advice or insight from developers who have experienced a similar situation. Thank you!
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227
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5d
App stuck in "Waiting for Review" for 10 days (Submitted Aug 13)
Hi all, My app has been stuck in the "Waiting for Review" status since August 13 (US Time), and today is August 23. It has been 10 days without any status updates or messages from the App Review team. App ID: 6800282515 Submission Date: Aug 13, 2026 Developer Support Request Submitted: Aug 19 (No response yet) Expedited Review Requested: Aug 20 (No response yet) Current Status: Waiting for Review Since both support inquiries and expedited requests haven't received a reply after several days, I am concerned there might be an internal system hold or communication breakdown regarding this submission. Could someone from Apple please look into this or advise if any additional documentation/action is needed from my side? Thanks for your help!
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5d
US citizen with Australia-registered account — only W-8BEN offered, need W-9
Hi all, I'm a dual US/Australian citizen, resident in Australia and trading as an Australian sole trader. My developer account is registered in Australia. In App Store Connect under Agreements > Tax Forms, the only US forms offered are W-8BEN and W-8BEN-E (which explicitly are not for US citizens). There's no W-9 in the list, and the (+) button only adds from the same country-based set. I've opened a support request asking Apple to enable W-9 and withdraw the W-8BEN over a week ago, but haven't heard back. Has anyone had Apple enable W-9 on an account registered outside the US? Did they do it in place, or did they require changing the account's registered country/region first? If the country had to change — what did that break? Bank account, existing agreements, anything on live apps? Roughly how long did the support request take? This is blocking Paid Apps from going Active for me.
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142
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6d
TestFlight App link for testing: Waiting in Review
Hi, I am seeing "Waiting for Review" for the past 10 hours, and I do not know why it is taking so long, some of my versions get approved quickly some versions taking a long time. General Information Bundle ID: com.salesforce.pronto.fooddelivery.ProntoFoodDeliveryApp SKU: com.salesforce.pronto.fooddelivery.ProntoFoodDeliveryApp Apple ID: 6756443629 App Name: ProntoFoodDeliveryApp Bundle Short Version String: 1.0.6 Bundle Version String: 2 Please let me know if you need any additional information. My testers are waiting to test the new features. Thank you
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156
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1w
App stuck in Waiting for Review for 66+ hours after resubmission
Hello, My app has now been stuck in “Waiting for Review” for more than 66 hours after resubmission, with no status change. This is the first public release of the app. I have also experienced unusually long review delays on several previous submissions. In one previous case, the submission remained stuck for nearly a week, and a Contact Us support request also went unanswered for about a week. Once the app actually enters “In Review”, the review itself is usually completed very quickly, which makes me concerned that the repeated delay may be related to queueing or routing rather than the review itself. I replied to App Review and resubmitted the app three days ago, but there has been no further response or progress since then. A priority / expedited review had previously been approved, so I am also concerned that the current resubmission may have lost its priority or may not be correctly routed in the review queue. Could an Apple Staff member please help confirm whether this submission is correctly queued for review, and whether there may be a routing or processing issue affecting it? Submission ID: cb8ae2c6-94ab-463d-b9a6-e218179ecefc Thank you very much for any assistance.
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399
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1w
How to submit a build + subscription group together when the only existing submission has "Unresolved Issues"
I'm stuck on what should be a routine resubmission and can't find documented steps that match what I'm actually seeing in App Store Connect. Situation: My app's only existing submission (from an earlier rejected review round) is now in "Unresolved Issues" status. Per Apple's own docs, items can't be added to a submission in this state. I have a new build ready and uploaded (via eas submit / App Store Connect API), showing "Ready for Review" on the version page. I also have two subscriptions in the same subscription group, both fully configured and showing "Ready for Review" status. The subscriptions' own "Add for Review" button creates a separate Draft Submission, but that draft has no way to attach an app version to it. It just shows "To submit your items for review, add an app version for the selected platform," with no visible control to do so from that panel. The app version page itself has no "+" button next to Build and no "In-App Purchases and Subscriptions" section (some help docs describe this section; it doesn't appear on my version page at all). What I'm trying to do: submit the new build together with both subscriptions as one review submission, since it's a first-time auto-renewable subscription and Apple requires it be submitted alongside an app version. Has anyone run into this specific dead end: an app version with nowhere to attach IAPs, and a subscription draft with nowhere to attach a build? What's the actual current path to combine them? Screenshots of the exact UI I'm seeing available on request.
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1w
Version 1.1 "In Review" for 21 days, no communication (App ID 6794310965)
Hi everyone, I’m hoping someone here has seen something similar, or maybe someone from the App Review team can shed some light on this. I have a small game, Cryospire, that shipped as 1.0 earlier this year. App ID is 6794310965, bundle ID com.janewilliams.cryospire. I submitted version 1.1 on August 12, 2026 at 9:34 AM, and it went into “In Review” at 11:19 AM the same day. At the time I thought that was a good sign, but it’s now September 2 and the status hasn’t changed since. So it’s been sitting in review for 21 days. I’ve checked the Resolution Center and there are no messages or open threads. I’ve also checked my email (including spam) and haven’t received anything from App Review. The update itself isn’t a major technical change from 1.0. Same entitlements, no new permissions, no new SDKs. It’s mainly new features. Has anyone else had a build stay “In Review” for three weeks recently? I’m trying to figure out if this is just an unusually long review or if the submission might be stuck somewhere. Also, is there any way to reach an actual person about this besides the regular Contact Us form? And if someone from App Review happens to see this, I’d really appreciate it if you could take a look at the App ID above. Thanks!
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181
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1w
Games taking longer in review lately? 1.3 update at 13 days (App ID 6792792341)
Hey guys, quick question My game Astral Drop — Merge Puzzle (App ID 6792792341) has had a few updates approved before, usually within a day or two. Version 1.3 has been stuck this time though. I submitted it on Aug 20, it only moved to “In Review” on Aug 27, and it’s still there as of today. No messages in the Resolution Center, no rejection, nothing unusual in the update either. Is anyone else seeing really long review times lately? Also, is it worth contacting App Review at this point, or does that not really help? If someone from the App Review team sees this, I’d appreciate a look. Thanks!
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2
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275
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1w
Error in transporter to upload the pkg to app store connect
Hello, I am new for apple developer. I see the problem and I think apple show me very few error message and I do not know to start with it. I was created my app by python and build to .app then package it to pkg by the pkgbuild. I have problem to upload the pkg file to app store connect by transporter both CLI and GUI. when I try to upload it by GUI, I see this message. Cannot find the ITMSP file: (null). (11)` and when I upload my pkg by the CLI, I found more message but still cannot start with it as well. [2026-08-23 09:57:58 ICT] <main> DEBUG: Registered file for monitoring: /Users/xxxxxxxxx/.itmstransporter/temp/tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp with action CANCEL_ALL [2026-08-23 09:57:58 ICT] <main> DEBUG: Started file monitor for 1 file(s) [2026-08-23 09:57:58 ICT] <main> INFO: Starting upload for package b7ac46de-45fe-4fa6-b0f6-6fea35038d8f-tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp. [2026-08-23 09:57:58 ICT] <main> INFO: Computing total size of files to upload ... [2026-08-23 09:57:58 ICT] <main> DBG-X: adding file for % complete logging: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp , size: 7704460 [2026-08-23 09:57:58 ICT] <main> DEBUG: Setting total size of files for upload to: 7704460 [2026-08-23 09:57:58 ICT] <main> INFO: Done computing total size of files to upload. [2026-08-23 09:57:58 ICT] <main> INFO: Starting checksum calculations for 1 file(s) using up to 1 thread(s)... [2026-08-23 09:57:58 ICT] <main> INFO: Checksum calculations are complete, elapsed time: 0 d 0h 0m 0s. [2026-08-23 09:57:58 ICT] <main> INFO: Creating reservations for build upload: b7ac46de-45fe-4fa6-b0f6-6fea35038d8f [2026-08-23 09:57:58 ICT] <main> DEBUG: creating upload file... [2026-08-23 09:57:58 ICT] <main> DEBUG: SMART-CLIENT: getCurrent(); using pinned data center = contentdelivery01.itunes.apple.com [2026-08-23 09:57:58 ICT] <main> INFO: Package upload progress: 0.00% completed [2026-08-23 09:57:58 ICT] <main> INFO: Transfer Metrics Summary: [2026-08-23 09:57:58 ICT] <main> INFO: bytes transmitted: 0 [2026-08-23 09:57:58 ICT] <main> INFO: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp transfer metrics: [2026-08-23 09:57:58 ICT] <main> INFO: bytes transmitted: 0 [2026-08-23 09:57:58 ICT] <main> INFO: Starting checksum calculations for 1 file(s) using up to 1 thread(s)... [2026-08-23 09:57:58 ICT] <main> INFO: Checksum calculations are complete, elapsed time: 0 d 0h 0m 0s. [2026-08-23 09:57:58 ICT] <main> INFO: Creating reservations for build upload: b7ac46de-45fe-4fa6-b0f6-6fea35038d8f [2026-08-23 09:57:58 ICT] <main> DEBUG: creating upload file... [2026-08-23 09:57:58 ICT] <main> DEBUG: SMART-CLIENT: getCurrent(); using pinned data center = contentdelivery01.itunes.apple.com [2026-08-23 09:57:59 ICT] <main> DEBUG: Stopped file monitor [2026-08-23 09:57:59 ICT] <main> DEBUG: Transport HTTP failed after 0 bytes, trying next transport. Error: could not upload file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp [2026-08-23 09:57:59 ICT] <main> DEBUG: Upload phase transition: CLOSED -> INITIAL [2026-08-23 09:57:59 ICT] <main> ERROR: All transport types failed for file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp Package Summary: 1 package(s) were not uploaded because they had problems: /Users/xxxxxxxxx/xxxxxxxxx/../xxxxxxxxx_Image/xxxxxxxxx.pkg - Error Messages: All transport types failed for file: tx-xxxxxxxxx.pkg-swinfo.plist16166255377348903097.tmp [2026-08-23 09:57:59 ICT] <main> DBG-X: Returning 1 Not too sure if anyone ever see my issue and how you solved it?
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1w
App publishing time
Hi, I've read that Apple promises to publish, if everithing is ok, within 48H. I just want to know the real time needed to publish a new app for iPhone / iPad and how long it takes to publish a further update release of the same app. Thank you in advance d.
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538
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1w
My Apple Developer license is pending
good morning, good afternoon or any time is in your home. Please help me with my account that appear pendant, and I paid on August 23th. If is normal please let me know! Thanks in advance 🙌
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2w