I realize there are already several posts here about the unusually long review times for app submissions. There are some replies from Apple stating that they are looking into it or that specific issues have been resolved, but the problem persists and no one seems to understand what is actually happening or what can be done to improve the situation. I have been experiencing the same issue over the past six weeks.
My app (submission ID: 75aed892-ee07-49e1-b62b-fdd54f1b04f8) was rejected because the reviewer stated that it needed “citations, such as links to resources.” I therefore added citations with functional links to online resources directly on the page where the claims were made, yet my app was rejected again with exactly the same copy-and-paste feedback.
I then asked for clarification, but my question has remained unanswered for a week.
There seems to be a fundamental problem in the App Store review process. For me, it has become a cumbersome issue, as the unexpectedly long response times are causing me to miss deadlines with my customers. We fix and resubmit our app within minutes, literally, but every time we have to wait weeks for the next reply from Apple.
Should we pause submissions for a while and focus on other activities, and manage expectations with our customers accordingly? Or is this a temporary situation that is likely to improve soon?
Any insights or tips would be much appreciated.
Thank you.
