App Review Delay - Desperate and need help

We've been stuck without an approval of our app since Feb 3. and we are desperate for any help. We need our build approved.

The history:

  • Submitted build on 2/3
  • Sat in 'Waiting for Review' for 6 day
  • Cancelled and resubmitted on 2/9
  • Sat in 'Waiting for Review' for 15 day (called multiple times and was told that there wasn't anything they could do)
  • Cancelled and resubmitted on 2/25
  • App rejected about 6 hours later with a note that said basically "You have this small issue on iPad. You can fix it in your next build just let us know.'
  • We responded immediately that we would fx it in our build and to please approve the build.
  • No response since we responded more than 3 days ago

We are absolutely desperate to get this build approved. It has been nearly a month and this is destroying our company.

It is impossible to understate how hard this been for us. Does anyone know any way of trying to resolve?

App Review Delay - Desperate and need help
 
 
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