Hello everyone,
I am desperately seeking guidance. My app has been stuck in the "Waiting for Review" status for over 17 days (since at least Feb 13). It hasn't even entered the "In Review" stage.
I completely understand that review times can vary, but what's concerning is that we seem to be caught in a system loop. We have proactively contacted Apple Developer Support multiple times over the past few weeks. Specifically, we have open cases (Case ID: 102820493078 and Case ID: 102820491288) with messages sent on:
Feb 13 Feb 18 Feb 23 Feb 24/25
Unfortunately, we have only received generic automated responses, and the status remains firmly stuck at "Waiting for Review".
At this point, we are extremely worried that our binary might be caught in a system glitch or ghosted in the queue.
Could any Apple Staff here kindly look into these Case IDs to see if there is a technical issue preventing our app from entering the review queue? Has any other developer experienced a similar >17 days wait time just to enter the queue recently? Any help to untangle this would be greatly appreciated. Thank you!