Hello everyone, I am an iOS developer and my new app is having a long, unusual App Store review delay that I have not been able to resolve through the normal support channels. I have requested expedition, called every single day after a week of waiting and still no rejection, request additional information, or any sort of update.
AppleID: 6759011581
Please help me resolve this issue, I have already had to push back multiple stakeholder meetings and deadlines.
Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.
Thank you, please reach out asap.
@App Review I have not heard from you guys
Update: Called the App Developer Support today, they said there is absolutely nothing they can do for me and that they can't give me an estimate of when my app will be reviewed.
Not a good customer experience. For people who are submitting their apps for the first time to Apple be prepared to wait a long time with zero communication.
You will pay hosting costs to host your app for nothing, pay the App Developer fee, and continue to wait. Currently its about $1,000 a month to host my app that I just wasted waiting for Apple to review my app. So down $1,100 (and counting).
Also for what its worth:
I have called the Apple Developer Support every other day for 2 weeks trying to figure out what can be done.
I was supposed to receive a call from the App Review team themselves that hasn't happened.
I also was supposed to receive a message from the App Review team (per their comment on this post) that hasn't happened either.
