Hello,
I received a Guideline 1.2 compliance notice for my app OMG: Video Chat (Apple ID: 6756574665) on March 7, 2026, with a 14-day deadline to submit a compliant update. The issues raised in the notice — random matching and anonymous chat — were already resolved in the current live version of the app prior to receiving the notice. Specifically: Random matching has been completely removed. Users browse profiles and choose who to connect with.
All calls require mutual consent via Accept/Decline. Sign in with Apple is mandatory — no anonymous or guest access exists. Selfie-based age verification is active. Full moderation system is in place: content filtering, user reporting, blocking, and 24/7 monitoring.
I responded to the notice on March 7 with a detailed explanation, screen recording, and screenshots demonstrating the current app flow. I also submitted a compliant build and requested an expedited review. As of today (March 12), I have received no acknowledgment, no feedback, and the build has not entered review. The deadline is March 21.
I have also contacted Developer Support, the App Review Board, and sent a direct email to the App Review team — all without a substantive response.
I have done everything required on my end. The delay is entirely outside of my control. I am respectfully requesting assistance to ensure my build is reviewed before the deadline.
Thank you for any help.
