App stuck in "In Review" for 8 days (12 days total review time) – should I cancel and resubmit?

Hi everyone, My app has been in the review process for a total of 12 days now, and for about 8 days the status has been stuck on “In Review” without any change. Before that, it also spent several days in “Waiting for Review.” I have already contacted support and requested an expedited review, but there has been no update so far. Has anyone experienced something similar? Would it make sense to cancel the submission and resubmit the app, or could that make things worse? Thank you.

Answered by App Review in 880168022

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Accepted Answer

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App stuck in "In Review" for 8 days (12 days total review time) – should I cancel and resubmit?
 
 
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