Developer ID / Notarization / Account Access Issue – No Support Response for 2+ Months

I’m looking for guidance from anyone who has experienced a similar situation.

I’m a new Apple Developer Program organization member, and this was my first attempt to notarize a macOS app distributed outside the Mac App Store.

What happened:

1. My notarization submissions started failing with statusCode 7000 and the message: “Team is not yet configured for notarization.”. I created a support ticket and received the following reply: “We have escalated this issue to our internal team for further investigation and review.” This was more than 2 months ago, and I have not received any further updates since.

2. About 3 weeks later macOS began rejecting my signed app:

codesign --verify --deep --strict --verbose=4

succeeds (reports valid signing identity)

spctl -a -vv --type exec

returns CSSMERR_TP_CERT_REVOKED

1. Around the same time, I also lost access to the Apple Developer portal. When signing in at developer.apple.com/account, I am redirected to the account access support form instead of the dashboard.

My app has not been released to users. If there is an issue with my build, signing, entitlements, or packaging, I am fully willing to fix it immediately.

What I cannot understand is the lack of any substantive response from Apple Developer Program Support for over 2 months.

What I’m trying to understand:

1. Has anyone encountered this combination of issues:

• statusCode 7000,
• Developer ID trust/revocation problems,
• Blocked developer portal access?

1. Is there any documented appeal, review, or remediation process?

2. If Apple believes a team has violated a policy, how is the developer supposed to find out what needs to be fixed?

I’m not asking Apple to bypass security checks. I’m asking for a clear explanation and a path to resolve any issue, if one exists.

Any help would be greatly appreciated. Thank you.