I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution.
My enrollment is fully approved. D-U-N-S verified. The only issue is the payment.
Here's what I've experienced:
- Multiple payment attempts with two different USD cards (Grey, Chipper Cash)
- Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error
- A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged
- The enrollment page keeps showing "Complete your purchase" every time I log in
- I submitted a support email request over 3 weeks ago — zero response
- I have a completed app ready for App Store submission being delayed by this
Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains.
I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction?
Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.