Hi everyone, I’m honestly trying to understand what’s going on with the Family Controls API review process. I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either. What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active. At this point, it feels like there’s no visibility into what’s happening: Is the request under review? Is it waiting for additional information? Or is it just sitting in a queue indefinitely? I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features. For those who’ve gone through this: How long did your approval actually take? Did you receive any communication during the process? Is there any reliable way to get visibility or speed this up? Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain. Would really appreciate any insights.

Why is my Family Controls API requests taking weeks?

Hi everyone,

I’m honestly trying to understand what’s going on with the Family Controls API review process.

I submitted my entitlement request on March 5, and as of today (March 19), there has been zero response. I also opened a support ticket on March 16, and that hasn’t received any response either.

What’s confusing is that updates to another app on the same developer account were approved within days — so clearly the account is in good standing and active.

At this point, it feels like there’s no visibility into what’s happening:

Is the request under review?
Is it waiting for additional information?
Or is it just sitting in a queue indefinitely?

I understand that Family Controls is a sensitive API, but a two-week silence with no status or communication makes it very difficult to plan or ship features.

For those who’ve gone through this:

How long did your approval actually take?
Did you receive any communication during the process?
Is there any reliable way to get visibility or speed this up?

Right now, this is blocking a feature we’ve invested significant time building, and the lack of feedback is the most frustrating part. This is really giving me pain.

Would really appreciate any insights.