A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here.
A lot of people are opening separate threads about this, and I’m sure many more are not posting at all.
At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward.
Common Patterns:
- Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies.
- Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks.
- There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program.
- Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website.
- “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment.
- If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help.
- Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support.
- Some people wait for weeks without any response, so be prepared for that possibility.