I purchased the Apple Developer Program on March 26, 2026. Payment went through immediately. I have the invoice (UA31019584), the order confirmation (W1318171870), and €99 charged to my card. Apple had no problem taking my money within seconds. Five days later:
Account status: Pending Portal still says "Purchase your membership" and asks me to pay again App Store Connect: inaccessible TestFlight: inaccessible
I contacted Apple Developer Support on day one — both by email and callback request. I now have three open cases and have received exactly zero responses:
Case ID: 102856462218 — Program Purchase and Renewal Case ID: 102853916886 — Program Purchase and Renewal Case ID: 102853919455 — Program Enrolment
Not a single acknowledgment. Not even an automated "we're looking into it." Nothing. My app is built and ready. I have testers waiting. I cannot distribute anything — not even through TestFlight — because Apple took my payment and then stopped responding. I see dozens of threads on this forum from developers with the exact same problem going back months. Paid memberships stuck on Pending, no activation, support completely unresponsive. This is not an isolated case — this is a systemic failure in the enrollment system that Apple has apparently chosen to ignore. I am based in the EU and I am fully prepared to pursue this through consumer protection channels if this is not resolved. You cannot charge someone for a service and then refuse to provide it or even respond to inquiries.
For the world's biggest tech company that is built on software, this is practically a joke. I don't remember the last time seeing an issue like this from any other company in my whole life living on this planet. New developers practically cannot join and publish apps on Apple anymore. But if you are happy to pay, they will let you. And after payment, they will put a notice at the top reminding you to 'complete your purchase' and pay again. Is this really Apple or has this company been hijacked by some retard?