Developer Program payment never processed, support does not reply

Hi everyone,

I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue.

After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program.

Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed.

I have tried with multiple debit cards:

  • 2 times with my main crypto debit card emitted from a Hong Kong bank
  • 1 time with a debit card emitted from a local Ecuadorian bank
  • 1 time with a debit card emitted from a US bank

In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens.

I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?

Developer Program payment never processed, support does not reply
 
 
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