I set up a single-member LLC through Firstbase.io. My colleague obtained a DUNS number using the Certificate of Incorporation and EIN Verification Letter provided by Firstbase.
Once we had the DUNS, I applied for an Apple Developer Account (Enrollment ID: 54AML988C5). I used my personal MacBook that I've had for years, but had to create a new Apple ID since I already have a personal Apple developer account that's been active for 8+ years.
Documents I submitted with the enrollment:
- My passport
- EIN Verification Letter (with my name on it)
- Certificate of Incorporation
A month later I received a rejection:
"We're unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device."
Support doesn't respond to messages. The "Request a call" button on developer.apple.com/support literally does nothing — clicking it has no effect.
I contacted D&B to make sure our company data was correct. They confirmed everything was fine, and at my request they updated the company profile so that my name now explicitly appears as Key Principal on the D&B website.
Reached out to Apple support again — still no response.
I then created a second Apple ID on our corporate domain (developer@mydomain_com) and submitted another enrollment (Enrollment ID: H9V8P25F67). Got the exact same rejection with the exact same wording. And once again — no response from support.
What's especially surprising is that reaching out to Apple support from my personal developer account - which is active and in good standing - about this situation doesn't lead anywhere either. They simply don't respond.
Has anyone dealt with this? What can actually be done here?