App update showing status as "In review" for 17 days

Hello,

Our application has been stuck in the "In Review" status for 17 days now, and we are looking for guidance on whether this is a known technical stall or an extended policy audit.

The Issue: The app moved from "Waiting for Review" to "In Review" on March 25th. Since then, there has been no change in status and no messages in the Resolution Center.

App ID: 6753868146

Thanks

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Thank you so much for the response.

We are eagerly waiting for the review to complete. We are ready to submit the next update for our app with performance optimizations and bug fixes.

I have raised a ticket as well last week with case Id 102859682718 but there hasn't been any response there so I decided to post it here for you to see.

Thank you again for reply to the post. It means a lot.

Hello,

The app is still "in review" for 20 days.

@App Review please see this. We are helpless.

Thank you for your post. We believe we have resolved this issue. If you continue to experience issues during review, please contact us.

@App Review

My app (id 1611398578) is also stuck "In Review" for a week now after being approved.

In App Store Connect -> App Review all the submissions show as "Approved". I also got the email and notification that the submissions were approved a week ago (iOS and macOS).

I contacted Apple Support and have two open case IDs (102865508515 and 102865870578). I was told the issue has been expedited but there are still no updates or replies from Apple at all and I am stuck and helpless.

Any help would be greatly appreciated!

App update showing status as "In review" for 17 days
 
 
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