how to make external group for testers?

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Created 1w

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Hi,

I'm trying to set up external testing for my iOS app on TestFlight but I can't find the External Testing option anywhere in App Store Connect.

My setup:

I'm the Account Holder
I've uploaded two builds (build 128 via "TestFlight Internal Only", build 130 via "App Store Connect" distribution)
I have one internal group with myself added as a tester
Both builds show as "Complete"

The UI I see does NOT match the documentation. There is no sidebar with "Internal Testing" / "External Testing" sections. I access TestFlight via a dropdown at the top of App Store Connect, which takes me to an iOS Builds list. Clicking into a build shows Test Information, Groups, and Individual Testers — but no way to create an External group or find a public link anywhere.

I've tried navigating directly to appstoreconnect.apple.com/apps/[APPID]/testflight/groups but get "We can't process your request."

Is there a new App Store Connect UI that has moved where External Testing lives? Is there anything else that needs to be completed before External Testing becomes available for a brand new app?

Thanks

Answered by tailspark in 884178022

I kept clicking around a bit more and that's the most hidden thing I've ever seen. Wow.

Solution, I accidentally clicked on the internal group I had created and a dropdown appeared with an option to make an external group.

hope this helps someone

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Answer 1

tailspark OP

1w

Accepted Answer

I kept clicking around a bit more and that's the most hidden thing I've ever seen. Wow.

Solution, I accidentally clicked on the internal group I had created and a dropdown appeared with an option to make an external group.

hope this helps someone

0