Hello,
I enrolled in the Apple Developer Program as an individual and my account has been stuck in a pending state for 6 days with no progress.
What I'm seeing:
Account status shows Pending in the top-right dropdown The portal displays a banner: "Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process." It has now been well past 48 hours (6 days)
Payment status:
Payment was successfully charged confirmed on my bank statement I received an official receipt from Apple with an order number No refund or reversal has been issued
What I've tried:
Waiting the advertised 48 hours (now 6 days past) Signing out and back in Opened a case via Account Help no response yet I'd prefer not to click "complete your purchase now" since payment has already been captured and I don't want to risk a duplicate charge. I have raised ticket on 12th of April and received no reply. Requested call backs waited almost 2+ hours across 3 calls no agent connected.
Has anyone experienced this specific state where payment is confirmed on Apple's side but enrollment remains pending indefinitely? Any staff member who can point me toward the right resolution path would be greatly appreciated.
Thank you.