My app is for a client that facilitates construction draws for construction companies.
The app is stuck in a rejection loop for this reason:
Guideline 3.2.1(viii) - Business - Other Business Model Issues - Acceptable
Issue Description
The app still provides loan services but does not meet all the requirements for apps providing these services. See below for additional information.
These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data.
Next Steps
It would be appropriate to take the following steps to resolve this issue:
- The app facilitates loan or credit applications but you have not provided loan or business license documentation that demonstrates the app is authorized to provide these services.
The client does not lend to consumers, nor individuals, and the client operates in states that do not require a lending license (including NMLS) to provide financing (such as construction draws) to construction companies.
What documentation would app store review accept? I've tried written explanations in response to no avail.