Developer account pending for four months?

Is this normal? Previously I was able to get new developer accounts in a matter of days, weeks at worst. Now I submitted on January 7 and it says I'm still pending. What are we doing here?

"Your enrollment is being processed. Your enrollment ID is 59BWLHW9J8."

Was helping my daughter with an app for a school project, now she's at risk of failing b/c no one at Apple will pick up the phone. This sucks, I am so bummed and honestly feel like a shitty parent, and can't get Apple to pick up the phone to just process a routine application.

Hello,

Developer Support is currently reviewing your enrollment, they will get back to you soon.

Developer account pending for four months?
 
 
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