Account Migration Stuck — Case 102862706949 — Multiple follow-ups, no response
Hello Apple Developer Support,
Requesting escalation on a long-pending Individual-to-Organization migration.
Timeline:
- April 7, 2026: Migration form submitted
- April 15, 2026: I called Apple Developer Support to request status update. The representative committed that the case team would respond within 2 business days.
- April 17, 2026: Aline from Developer Support responded with the migration requirements (as committed during the April 15 call). I replied the same day with all 5 verification requirements confirmed.
- April 22, 2026: Sent a follow-up email on the same case thread asking for status update. No response received.
- April 27, 2026 (today): 10 days since my April 17 reply, 5 days since my April 22 follow-up, 20 days since original submission.
Case ID: 102862706949
All migration requirements have been provided and confirmed in the case (2FA enabled, organization website publicly available, D-U-N-S number active, no paid apps or in-app purchases distributed yet).
This delay is now blocking our iOS App Store submission. Our production-ready build is waiting.
Has anyone experienced a similar situation in 2026 with Individual-to-Organization migration delays despite multiple follow-ups? Any guidance on the appropriate escalation path would be appreciated.
Apple Support team — if this thread is monitored, kindly review and escalate to the appropriate team for resolution.
Thank you.