Our app Heat Game (iOS, version 1.15.0) has been in the "In Review" status since April 18th. We have received no feedback, rejections, or communication from the App Review team for over 10 days, despite a "last touched" update on April 22nd.
Submission Timeline: Submitted: April 17, 2026
In Review since: April 18, 2026
Last Activity: April 22, 2026
Current State: IN_REVIEW (No metadata issues or rejections flagged)
Why this is critical: This is not a routine feature update. Version 1.15.0 contains critical fixes for broken payment flows currently live in the production version. These bugs are actively preventing users from completing purchases, leading to:
Direct Revenue Loss: Significant daily financial impact on our operations.
Steps taken so far: We have already reached out via the App Store Connect Resolution Center, but have not received a substantive response.
Request to Community/Apple: Has anyone successfully escalated a review specifically for time-sensitive, revenue-blocking bugs? Beyond the Resolution Center, are there documented channels or specific keywords that help flag a case for "Expedited Review" when it involves significant business impact?
We appreciate any guidance or assistance the community or Apple staff can provide.